Employer Industry: Healthcare and Life Sciences

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient outcomes and healthcare delivery
- Work directly with healthcare professionals and pharmaceutical manufacturers
- Participate in ongoing training and professional development opportunities

What to Expect (Job Responsibilities):
- Provide clinical support via phone, email, and web to patients, pharmacists, and healthcare professionals
- Deliver counseling and adherence support to patients according to pharmaceutical manufacturer requirements
- Manage call queues and respond to incoming communications in a timely manner
- Report adverse drug reactions and conduct financial means testing for patients as applicable
- Coordinate program logistics to ensure optimal patient outcomes

What is Required (Qualifications):
- University degree or advanced healthcare practitioner designation (nurse, pharmacist, etc.)
- Minimum of 1 year of relevant experience in pharmacy, patient assistance, nursing, or call center environments
- Fluently bilingual in French and English
- Strong computer and telecommunication skills with knowledge of health insurance and pharmacy transactions
- Excellent communication skills and attention to detail

How to Stand Out (Preferred Qualifications):
- Experience in specialty pharmacy or patient assistance programs
- Familiarity with drug reimbursement processes and healthcare coverage
- Proven ability to work in a team-oriented environment
- Willingness to engage in professional development activities
- Flexibility to work rotating shifts

#Healthcare #PatientSupport #CareerGrowth #Bilingual #ClinicalSupport #LifeSciences

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