IQVIA
Spécialiste bilingue du soutien aux patients - télétravail / Bilingual Patient Support Specialist - REMOTE
This job is now closed
Job Description
- Req#: R1482237
Employer Industry: Life Sciences and Healthcare
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with a flexible schedule
- Supportive and collaborative work environment
- Chance to make a positive impact on patient outcomes and healthcare services
- Engaging role that involves direct communication with healthcare practitioners and patients
What to Expect (Job Responsibilities):
- Provide clinical support via phone, email, and web to patients, pharmacists, and healthcare professionals
- Deliver counseling and adherence support to patients as per pharmaceutical manufacturer requirements
- Manage call queues and retrieve voice messages in accordance with established policies
- Conduct financial means testing for patients within their designated support program
- Report adverse events or drug reactions within specified timeframes
What is Required (Qualifications):
- University degree, preferably in a healthcare-related field (nurse, pharmacist, pharmacy technician, social worker, etc.)
- Minimum of 1 year of relevant experience in pharmacy, patient assistance, nursing, or call center environments
- Fluently bilingual in French and English
- Strong computer and telecommunication skills, with proficiency in Microsoft Office (Excel, Word, Outlook)
- Excellent communication skills and the ability to multitask effectively
How to Stand Out (Preferred Qualifications):
- Experience in pharmacy or specialty pharma settings
- Background in patient assistance and health insurance
- Understanding of pharmacy transactions and claims review
- Willingness to seek opportunities for professional development through special projects or committee participation
- Ability to work rotating shifts from 9 AM to 9 PM AST, Monday to Friday
#LifeSciences #PatientSupport #HealthcareCareers #RemoteWork #BilingualOpportunities
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...
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