• Job Description

  Req#: R1489283
  Employer Industry: Life Sciences and Healthcare
  
  Why consider this job opportunity:
  - Opportunity for career advancement and growth within the organization
  - Work remotely with flexible scheduling options
  - Contribute to improving patient outcomes and healthcare delivery
  - Supportive and collaborative work environment
  - Engage directly with healthcare professionals and patients
  
  What to Expect (Job Responsibilities):
  - Provide clinical support via phone, email, and web for patients, pharmacists, and healthcare professionals
  - Deliver counseling to patients in accordance with pharmaceutical manufacturer requirements
  - Manage call queues and respond to incoming communications within established quality standards
  - Conduct financial means testing for patients as needed within their designated support program
  - Report adverse events or drug reactions promptly as per manufacturer specifications
  
  What is Required (Qualifications):
  - Fluently bilingual in French and English; proficiency in Spanish is considered an asset
  - Minimum of 1 year of relevant experience in pharmacy, patient assistance, nursing, customer service, or call center environments
  - Ability and willingness to work rotating shifts from 9 AM to 9 PM (AST), Monday to Friday
  - Strong communication skills and excellent telephone etiquette
  - Proficient in using computer environments and basic software tools (e.g., Excel, Word, Outlook)
  
  How to Stand Out (Preferred Qualifications):
  - Knowledge of health insurance, reimbursement navigation, and pharmacy transactions
  - University degree or diploma considered an asset
  - Ability to identify opportunities for service improvement and recommend solutions
  
  #LifeSciences #PatientSupport #HealthcareCareers #BilingualJobs #CareerGrowth
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...

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