Employer Industry: Life Sciences

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with flexibility in work hours
- Contribute to making a positive impact on patient care and outcomes
- Supportive and collaborative work environment
- Engage in continuous professional development and training

What to Expect (Job Responsibilities):
- Provide telephone, email, and web-based clinical support to patients, pharmacists, and healthcare professionals
- Deliver counseling to patients in accordance with pharmaceutical manufacturer requirements
- Manage call queues and retrieve voice messages as per established policy
- Conduct financial means testing for patients and facilitate advanced reimbursement navigation
- Communicate with pharmaceutical manufacturers regarding exceptional cases requiring support

What is Required (Qualifications):
- University degree or equivalent active healthcare practitioner professional designation (nurse, pharmacist, pharmacy technician, etc.)
- Minimum of 1 year of relevant experience in pharmacy, patient assistance, nursing, or call center
- Fluently bilingual in French and English
- Detailed knowledge of health insurance, pharmacy transactions, and claims review
- Strong communication skills and ability to manage multiple inquiries effectively

How to Stand Out (Preferred Qualifications):
- Experience in patient assistance, health insurance, and drug reimbursement
- Advanced knowledge of computer programs such as Excel, Word, and Outlook
- Demonstrated ability to work in a team environment and support colleagues
- Willingness to seek opportunities for professional development, such as volunteering for projects

#LifeSciences #PatientSupport #HealthcareCareers #RemoteWork #BilingualOpportunity

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