NHS

Speciality Fast Track Administrator


Pay24,071.00 - 25,674.00 / year
LocationWinchester/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9251-24-1280?language=en&page=5&sort=publicationDateDesc

      Job summary

      The Dermatology team is looking for an enthusiastic, proactive team worker to deliver and admin support for patients referred on our fast track pathway with suspected cancer.

      This role requires excellent admin skills, good communication and customer care experience as well as the ability to prioritize and manage your own workload.If you are interested in working in a busy, supportive and friendly environment and have good Microsoft Office skills this could be the job for you.

      Main duties of the job

      To provide admin support to all patients referred on our fast track pathway for suspected skin cancer, including adding to our database, and post triage providing all the admin support and ring patients to book into urgent face to face appointments and minor ops surgeries.

      To deputise for the Speciality Coordinator as and when required.

      About us

      Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

      Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

      We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

      The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

      Date posted

      25 September 2024

      Pay scheme

      Agenda for change

      Band

      Band 3

      Salary

      £24,071 to £25,674 a year per annum pro rata

      Contract

      Fixed term

      Duration

      12 months

      Working pattern

      Full-time, Flexible working, Home or remote working

      Reference number

      251-MED3467DERM1

      Job locations

      Royal Hampshire Hospital/Basingstoke Hospital

      Romsey Road

      Winchester

      SO22 5DG


      Job description

      Job responsibilities

      Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

      Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

      Job description

      Job responsibilities

      Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

      Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

      Person Specification

      Training & Qualifications

      Essential

      • Good standard of basic education with GCSE English language or comparable relevant work experience.

      Desirable

      • ECDL, other information technology/word processing qualifications.
      • Customer service qualification

      Experience & Knowledge

      Essential

      • Experience of working in a busy customer focussed environment.
      • Experience of using Excel/databases and manipulation of data

      Desirable

      • Experience of working within the medical, NHS or public sector
      • Knowledge of national waiting time targets and national NHS initiatives
      • Demonstrated ability of organisational skills

      Skills & Ability

      Essential

      • Effective verbal, written and inter-personal communication skills, with the ability to establish effective working relationship with internal and external customers
      • Demonstrated evidence of being self-motivated and able to work autonomously

      Desirable

      • Experience of using NHS IT systems
      • Knowledge of NHS Trust structures and culture
      Person Specification

      Training & Qualifications

      Essential

      • Good standard of basic education with GCSE English language or comparable relevant work experience.

      Desirable

      • ECDL, other information technology/word processing qualifications.
      • Customer service qualification

      Experience & Knowledge

      Essential

      • Experience of working in a busy customer focussed environment.
      • Experience of using Excel/databases and manipulation of data

      Desirable

      • Experience of working within the medical, NHS or public sector
      • Knowledge of national waiting time targets and national NHS initiatives
      • Demonstrated ability of organisational skills

      Skills & Ability

      Essential

      • Effective verbal, written and inter-personal communication skills, with the ability to establish effective working relationship with internal and external customers
      • Demonstrated evidence of being self-motivated and able to work autonomously

      Desirable

      • Experience of using NHS IT systems
      • Knowledge of NHS Trust structures and culture

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Hampshire Hospitals NHS Foundation Trust

      Address

      Royal Hampshire Hospital/Basingstoke Hospital

      Romsey Road

      Winchester

      SO22 5DG


      Employer's website

      https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Hampshire Hospitals NHS Foundation Trust

      Address

      Royal Hampshire Hospital/Basingstoke Hospital

      Romsey Road

      Winchester

      SO22 5DG


      Employer's website

      https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.