• Job Description

  Req#: R0573547
  Employer Industry: Healthcare Solutions
  
  Why consider this job opportunity:
  - Salary up to $102,081.00
  - Eligible for a bonus, commission, or short-term incentive program in addition to base pay
  - Comprehensive benefits including affordable medical plans, 401(k) with matching contributions, and employee stock purchase plan
  - Access to no-cost wellness programs, counseling, and financial coaching
  - Opportunities for career advancement and personal development within a supportive environment
  - Commitment to diversity and inclusion, ensuring every colleague feels valued and belongs
  
  What to Expect (Job Responsibilities):
  - Supervise frontline pharmacy colleagues, including representatives and technicians, ensuring effective medication processing
  - Direct daily workflow and manage staff schedules to optimize operations
  - Provide guidance and direction to staff while ensuring adherence to standard operating procedures
  - Conduct performance monitoring, evaluation, and corrective actions as necessary
  - Prepare reports and gather data to track team performance and operational efficiency
  
  What is Required (Qualifications):
  - 1+ years of leadership experience in supervising a team in a customer service environment
  - 3+ years of customer service experience
  - High School Diploma or General Equivalent Development (GED)
  - Must live within 75 miles of a CVS Specialty site
  - Ability to identify and solve problems effectively
  
  How to Stand Out (Preferred Qualifications):
  - Knowledge of the healthcare industry and call center operations
  - Proficiency in Microsoft Office Suite and operating systems
  - Associate's Degree or Bachelor's Degree
  
  #Healthcare #Pharmacy #Leadership #CareerGrowth #EmployeeBenefits
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  At CVS Health, we share a clear purpose: helping people on their path to better health. Through our health services, plans and community pharmacists, we’re pioneering a bold new approach to total health. Making quality care more affordable, accessible, simple and seamless, to not only help people get well, but help them stay well in body, mind and spirit.

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