• Job Description

  Req#: 096680

  End Date

  Wednesday 06 September 2023

  Salary Range

  £61,641 - £68,490

  
  

  We support agile working – click here for more information on agile working options.

  Agile Working Options

  Flexible / Variable Hours, Hybrid Working, Other Agile Working Arrangements / Open to Discussion

  Job Description Summary

  .

  Job Description

  JOB TITLE: Splunk Service Engineer and Support SME

  SALARY: The salary banding for this role is £61,641 - £75,000

  LOCATION: Banbury, Birmingham, Brighton, Halifax & Manchester

  HOURS: 35 hours, full time, expectation to work outside core hours (additional payment for working outside core hours)

  WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

  About this opportunity

  Are you an experienced and dynamic Senior Splunk Engineer looking for a new technical and leadership role within financial services where you can help us deliver great service for our business users?

  Do you want to work for an organisation that champions diversity, inclusivity and sustainability and help us transform our business to help us grow with purpose?

  We’re seeking an experienced and dynamic Senior Splunk Engineer to join our team of technical professionals.

  This is a technical leadership role and will blend both technical expertise with great passion for supporting and developing our people and services. You’ll have strong communication skills including the ability to liaise with customers.

  Responsibilities include, but not limited to, troubleshooting, day to day management of incident, problem and change, including managing a 24*7 on call rota. Maintenance, monitoring service performance, optimisation, disaster recovery, service improvement, risk, audit and monitoring suppliers.

  This role accepts 24*7 responsibility for service availability, currency and performance. You’ll grow your own capabilities by pursuing and investing in personal development opportunities. You’ll develop the capabilities of direct reports by working within existing development framework and providing specialised coaching in areas of expertise. You’ll set short term objectives and help manage the performance of direct reports by working within performance management systems.

  Why Lloyds Banking Group

  Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.

  What you’ll need

  • Strong experience as a Splunk Engineer

  • Some leadership experience as well as be capable of working within or lead cross-disciplinary teams

  • Experience of providing effective and efficient support for a comprehensive and complex, highly customer focused function

  • Strong communication skills including the ability to liaise with customers.

  Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

  We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

  We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

  And it’s why we especially welcome applications from underrepresented groups.

  We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know

  We also offer a wide ranging benefits package, which includes:

  • A generous pension contribution of up to 15%

  • An annual performance related bonus

  • Share schemes including free shares

  • Benefits you can adapt to your lifestyle, such as discounted shopping

  • 30 days’ holiday, with bank holidays on top

  • A range of wellbeing initiatives and generous parental leave policies

  Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.

  At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

  We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

  We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

• About the company

  For over 250 years we’ve been making a difference to the lives of customers, businesses and communities. Today, we're still driven by our purpose of helping Britain prosper. We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs. The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.

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