Concentrix - CA

Spotify Online Support Advisor with Italian and English


PayCompetitive
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: R1457885

      Job Title:

      Spotify Online Support Advisor with Italian and English

      Job Description

      Our client helps millions of people to connect to their favorite songs and create a service that people use to discover and enjoy the music and podcasts they love!


      Would you like to be a part of a team which support s one of the biggest companies, that provid es legal music streaming service s? You will d emonstrat e excellent communication skills and support the Premium users of Spotify via email and chat, on social media, and via the dedicated Spotify Community site .

      Are you looking to have a flexible working schedule and w ork from home in a friendly and positive work environment where you can develop yourself professionally ? Join one of the world’s leading organizations that helps customers find the right music or podcast for every moment!

      What you need to have is:

      • Strong communication skills

      • Excellent Italian language skills (C1)

      • Advanced level of English (B2)

      • Work experience in a customer experience center is an advantage

      • Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)

      • Be organized, have decision-making and analytical skills

      • Readiness to work on shifts Monday to Sunday

      • Team player with a great positive attitude and strong interpersonal skill

      • High school education


      What do you get from us?

      • Competitive salary

      • Permanent Work at Home

      • Fully paid training

      • Medical insurance

      • Life insurance

      • Performance bonus

      • Internet allowance

      • Meal vouchers

      • Various career development opportunities

      • Holiday pay

      • Team and Concentrix events

      • Getting a free premium account after the 3rd month

      Who are we ?

      With 280,000 colleagues all over the world , we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies .

      We’re fanatical about our diverse and passionate people all across the world . We embrace all our different cultures , individualities , and personalities because we recognize that all our differences make us stronger together . Concentrix is an equal opportunity employer , and we process applicants without regard to disability , race , color , religion , gender , national origin , age , sexual orientation , gender identity or expression or any other characteristic .

      We show our colleagues how important they are by showering them with perks , like a culture of belonging ; clear paths for career development ; professional support , coaching and mentorship programs ; performance-based pay ; a global network of lifelong friends and peers ; and more ! ( Like , lots more .)

          Location:

          Work-at-home Georgia

          Language Requirements:

          Time Type:

          Full time

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      • About the company

          Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.