• Job Description

  Req#: R1457885

  Job Title:

  Spotify Online Support Advisor with Italian and English

  Job Description

  Our client helps millions of people to connect to their favorite songs and create a service that people use to discover and enjoy the music and podcasts they love!

  
  Would you like to be a part of a team which support s one of the biggest companies, that provid es legal music streaming service s? You will d emonstrat e excellent communication skills and support the Premium users of Spotify via email and chat, on social media, and via the dedicated Spotify Community site .

  Are you looking to have a flexible working schedule and w ork from home in a friendly and positive work environment where you can develop yourself professionally ? Join one of the world’s leading organizations that helps customers find the right music or podcast for every moment!
  
  What you need to have is:

  • Strong communication skills

  • Excellent Italian language skills (C1)

  • Advanced level of English (B2)

  • Work experience in a customer experience center is an advantage

  • Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)

  • Be organized, have decision-making and analytical skills

  • Readiness to work on shifts Monday to Sunday

  • Team player with a great positive attitude and strong interpersonal skill

  • High school education

  
  What do you get from us?

  • Competitive salary

  • Permanent Work at Home

  • Fully paid training

  • Medical insurance

  • Life insurance

  • Performance bonus

  • Internet allowance

  • Meal vouchers

  • Various career development opportunities

  • Holiday pay

  • Team and Concentrix events

  • Getting a free premium account after the 3rd month

  Who are we ?

  With 280,000 colleagues all over the world , we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies .

  We’re fanatical about our diverse and passionate people all across the world . We embrace all our different cultures , individualities , and personalities because we recognize that all our differences make us stronger together . Concentrix is an equal opportunity employer , and we process applicants without regard to disability , race , color , religion , gender , national origin , age , sexual orientation , gender identity or expression or any other characteristic .

  We show our colleagues how important they are by showering them with perks , like a culture of belonging ; clear paths for career development ; professional support , coaching and mentorship programs ; performance-based pay ; a global network of lifelong friends and peers ; and more ! ( Like , lots more .)

  Location:

  Work-at-home Georgia

  Language Requirements:

  Time Type:

  Full time

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• About the company

  Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.

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