Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Who We Are

Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

What Will You Be Doing?

Supply exposure to and gain experience in airline operations at Frontier Airlines by working with one or more Inflight Experience operations departments for a specific period of time. Closely work with departmental employees in assigned tasks in a timely and efficient manner. The Spring Intern program will run from Monday, January 8th through Friday, May 24th. , and is based in Orlando, FL

Essential Functions

• Assist Inflight Experience/Inflight Operations Department with various projects and functions as assigned including:
• Update company manuals, resource guides and department publications (coordinating with Technical Publications and Corporate Communications)
• Assist Director, Inflight Operations with Association grievance tracking and filing
• Perform a variety of administrative functions including filing, answering phones, reviewing and distributing communications, responding to crewmember e-mail inquiries
• Act as a backup to post memos on Inflight Services Intranet site and Document Content Manager (DCM)
• Perform intermediate level administrative duties for the Sr. Director, Inflight Experience and Director, Inflight Operations to include drafting correspondence, developing and maintaining various spreadsheets, and creating proposals and presentations
• Help track and investigate “controllable” crew delays in both focus cities/crew bases and out stations
• Support FlyTab program through inventory and replacement of technology/hardware devices, reconciliation of crewmember tips (research and publication of spreadsheet to payroll) and troubleshooting/resolving technical issues
• Serve as project manager for departmental initiatives/implementation timelines
• Support Inflight Operations by assisting Inflight Supervisors with Gate Checks and Head Start delay visibility efforts
• Prepare weekly updates and project reporting

Other Functions

• Become knowledgeable of all Frontier policies and departmental procedures and policies where intern performs work

Qualifications

• Current college student
• Must fulfill FAA criminal background checks to qualify for escorted assess privileges to airport security identification display areas (SIDA), if applicable.
• Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.

Knowledge, Skills and Abilities

• Possess excellent office and communication skills
• Working knowledge of PC, MS Office software to include Word, Excel, PowerPoint and Outlook preferred

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment, adequately heated and cooled

Some weekend duties as needed

Physical Effort

Generally, not required.

Supervision Received

Close Supervision: The incumbent is assigned duties according to specified procedures and receives detailed instructions. Work is checked frequently.

Positions Supervised

• None

Workplace Policies

At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, martial status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.

Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.