PointClickCare
Sr. Business Analyst (Salesforce) 6 Months Contract
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Job Description
- Req#: c7d3971b-1cbe-4317-9fed-d6daa8427ba5
Employer Industry: Health Technology
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Flexibility for remote work, with occasional travel to the office for team events and meetings
- Collaborative and innovative work environment recognized by Forbes as a top private cloud company
- Engage in meaningful work that impacts millions of lives through healthcare technology
- Competitive benefits package, including training and development resources
What to Expect (Job Responsibilities):
- Analyze and validate business needs, leading QA activities to enhance system effectiveness
- Build and maintain strong relationships with business stakeholders to align project goals with business needs
- Conduct requirements interviews and workshops to gather business requirements and identify process improvement opportunities
- Document detailed business requirements, user personas, and process flows using Agile and Design Thinking methodologies
- Lead QA activities for user stories, including creating test scripts, test plans, and coordinating User Acceptance Testing (UAT)
What is Required (Qualifications):
- 5+ years of experience as a Business Analyst, with at least 3 years focused on Salesforce (Sales Cloud, Service Cloud, or Experience Cloud)
- Strong understanding of industry QA processes and business process analysis and design
- Experience in developing training plans and conducting training sessions
- Familiarity with project management methodologies and the software development life cycle
- Excellent communication, organizational, and problem-solving skills
How to Stand Out (Preferred Qualifications):
- Salesforce Business Analyst Certifications
- Copado Robotic Testing Certifications are desired
- Experience working in DevOps and Agile Teams
- Knowledge of Generative AI Code Assistants and latest AI model capabilities
#HealthTech #BusinessAnalysis #Salesforce #RemoteWork #CareerGrowth #QualityAssurance
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
PointClickCare is the #1 cloud-based healthcare software provider helping long-term and post-acute care (LTPAC) providers navigate the new realities of value-based healthcare.
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