• Job Description

  Req#: 23023078

  Job Description:

  At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

  One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

  Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

  Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

  Job Description:

  This role is responsible to gather and organize data to monitor and test the effectiveness and efficiency of transactions that were processed prior day. The review of these transactions can include internal and external research and can include the review of complex transactions for a single site / business unit or smaller business unit(s). Key responsibilities of the role include strategically advising upon the errors in effectiveness or efficiency of said transactions, using discretion within the guidelines of quality assurance procedures and processing/investigations job aides. This role may also include training/teaching of new and existing associates as well as writing procedures/job aides.

  Responsibilities:

  • Make sound judgment decisions based on the interpretations of laws & regulations.
  • Participates in projects as required.
  • Meet production and quality standards.
  • Reviews operations procedures and implements changes.
  • Ensures the enforcement and adherence to operations procedures.
  • Provide feedback to manager/team lead.
  • Ability to prioritize, use own initiative and be flexible.
  • Meet deadlines and navigate change.

  Skills:

  • Problem solving skills and critical thinking skills.
  • Knowledge of Excel, Word, Outlook
  • Ability to work under pressure.
  • Communicates with impact.
  • Analytical & detail oriented
  • Presentation Skills & Strategic Thinking
  • Project Management
  • Acts as an ambassador of the risk culture.
  • Training/teaching experience
  • Procedure writing skills.

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

• About the company

  Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

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