• Job Description

  Req#: R-2024-47223

  Department:

  Commercial Transformation

  Our Company Promise

  
  We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

  Job Description:

  Job Summary

  The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Commercial Transformation Consultant invests in the future of Southwest’s People by leading and driving Southwest’s transformational initiatives including assigned/premium seating . This role will also support our business readiness efforts including business testing strategy, policy and procedure development, and internal and external communications . The Senior Commercial Transformation Consultant is a strategic thinker who is ready to drive the future of Technology at Southwest.

  Additional Details:

  • The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.

  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .

  Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

  Responsibilities

  • Collaborate with leaders across the organization (business and technology) to identify, define, and plan for strategic opportunities, challenges, and initiatives
  • Coordinate with Leaders and Planning Teams to ensure streamlined and timely governance of key Commercial strategic initiatives and projects
  • Develop and deliver executive-ready presentations to communicate insights from analyses to Executive Leadership and the Board of Directors, and meaningfully contribute to discussions with insights from project experience
  • Define projects and programs that make up the portfolios and align PMO resources
  • Develop and implement new PM processes, procedures, forms, templates, and tools to be used across business and technology stakeholders
  • Coordinate weekly communication and alignment with department planning Teams from each Commercial department; support Commercial organization and execution of annual Company planning exercises
  • Drive internal alignment amongst stakeholder groups across the Company, as well as external coordination with partners and third parties who Southwest works with to achieve strategic and financial goals within a market Deal effectively with ambiguous and unstructured problems or situations; navigate easily between big picture thinking and management of relevant detail
  • Navigate the complexities of diverse teams and engagements
  • Build and maintain a network of relationships across the Company and use this network to help create project solutions
  • May perform other job duties as directed by Employee’s Leaders

  Knowledge, Skills and Abilities

  • Knowledge of commercial aviation industry, including general commercial aviation economics, key industry financial performance metrics, and the industry competitive landscape in the United States
  • Ability to produce results quickly with minimal guidance; self-starter attitude to identify next steps and opportunities
  • Ability to learn quickly, go the extra mile, navigate ambiguous problems, and approach work in a flexible way while managing to tight deadlines and competing priorities
  • Ability to define, track, prioritize, and monitor multiple key cross functional projects and projects; report key measures and effectiveness to executive leaders and other stakeholders
  • Ability to assess cross-departmental business challenges, and create a streamlined approach towards a solution for short and long term needs
  • Skilled in communicating and influencing, capable of interacting directly and effectively with senior and executive leadership team
  • Ability to design, implement, and support cross functional business process improvements and associated technology solutions
  • Ability to understand and apply information to contribute to the organization's strategic plan
  • Ability to perform financial analysis and identify key financial performance drivers and key insights from financial statements
  • Ability to identify, synthesize, and communicate key Commercial performance metrics and drivers

  Education

  • Required: High School Diploma or GED

  Experience

  • Expert level experience, expansive and far-reaching knowledge in:
    • Driving complex cross-functional initiatives and aligning stakeholders at all levels
    • Developing strategies, plans, and decisions, and communicating them to executive leadership
    • Corporate governance
    • Consulting
    • Cross-functional planning and coordination
    • Strategic planning
    • Financial planning
    • Executive-level storytelling
    • Commercial aviation economics and performance drivers
  • Preferred: Experience with PowerPoint, SharePoint, Project Management software

  Licensing/Certification

  • Six Sigma Green Belt

  Physical Abilities

  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

  Other Qualifications

  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines

  Pay & Benefits:

  Competitive market salary from $ $137,250.00 per year to $ $152,500.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

  Benefits you’ll love:

  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

  • Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**

  • Potential for annual Profit Sharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***

  • Competitive health insurance for you and your eligible dependents (including pets)

  • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

  • Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

  *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***Profit Sharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

  Southwest Airlines is an Equal Opportunity Employer.
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• About the company

  Southwest Airlines Co., typically referred to as Southwest, is one of the major airlines of the United States and the world's largest low-cost carrier.

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