• Job Description

  Req#: JR-161355
  8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

  CarMax, the way your career should be!

  About this job

  The Senior Consultant, The CarMax Foundation & Community Relations, will play a pivotal role in advancing our community engagement programs. The Senior Consultant will execute Associate programs of The CarMax Foundation including CarMax Cares Month, Care Cards, and other company-wide initiatives. The position will also support the day-to-day execution of aspects of our volunteer team builder program and support the execution of local and national sponsorships and activations.

  What you will do – Essential Responsibilities

  • Plan and execute projects that support Associate participation in core programs of The CarMax Foundation including
    • CarMax Cares Month
    • Care Cards
    • Company-wide walks
  • Support the execution of large-scale volunteer team builders with KABOOM!, Points of Light, and other partners including event registration process and procedures, communications and managing attendee databases/rosters.
  • Support the sourcing and execution of onsite volunteer opportunities.
  • Support the activation and Associate involvement for community events, volunteer activities, and sponsorships.
  • Prepare and submit communications to support the execution of community relations programs and activities.
  • Submit requests and facilitate marketing and creative collateral as needed.
  • Utilize The Foundation’s integrated software platform and database to execute all aspects of programs the role supports as well as serve as back-up for other team members.
  • Respond on behalf of CarMax to various community, nonprofit, and events questions and inquiries.
  • Administer the day-to-day operations of our partnerships that support community and associate resiliency, including the CarMax Associate Disaster Relief Fund.
  • Represent CarMax and The CarMax Foundation to the nonprofit community, CarMax Associates, and the wider community as appropriate.
  • This role will work in a cross-collaborative environment to support the overall Community Relations and Foundation portfolio acting at the discretion of the Senior Manager Community Relations and Foundation, supporting the Manager, Community Relations and Foundation.

  Purpose of the role

  This role supports CarMax’s culture, reinforcing CarMax’s standing as a great place to work, and positioning CarMax as a respected and leading corporate citizen.The ideal candidate is an individual with experience in corporate social responsibility, volunteerism, or project management. They will have experience working on a team, providing customer service, communicating to peers and others, and ability to work independently in a fast-paced, detail-oriented environment.

  Qualifications and Requirements

  • Bachelors’ degree or equivalent experience
  • Minimum three years’ experience working in community relations, project management, or program administration.
  • Strong communication skills with the ability to communicate in a clear, concise, and compelling way for a variety of audiences.
  • Ability to multi-task, work independently, and support competing priorities.
  • Strong customer service skills.
  • Strong organizational and planning and execution skills.
  • Ability to identify and resolve issues potentially affecting programs or projects proactively and independently.
  • Ability to support set up for, attend and participate in outdoor community events and volunteer projects.
  • Availability to travel overnight and work some weekends or evenings to support community events and volunteer projects.
  • Ability to deal with uncertainty, complex situations and manage change effectively.
  • Passionate about CarMax’s community efforts and how it can impact the communities where our associates live and work.
  • Up to 10% travel required

  Work Location and Arrangement: This role will be based out of the CarMax Home Office in Richmond, VA and have a Hybrid work arrangement

  Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

  About CarMax

  CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

  Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

  Our Commitment to Diversity and Inclusion:

  CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

  CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

  Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

• About the company

  CarMax is the nation’s largest retailer of used cars. If you need help, our Customer Relations team is available M-F 9a-8p EST at 855-562-4935.

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