• Job Description

  Req#: 3025630
  Position available in Luxembourg, Munich, London.
  We are looking for an experienced Senior Compliance Officer. In this exciting role, you will work closely with our Head of the DSA Compliance Office on the management of the EU Digital Services Act (DSA).
  
  You will drive the development and implementation of operational compliance frameworks, policies, and procedures to ensure adherence to regulatory requirements and industry best practices. You will also lead the identification, assessment, and monitoring of key operational risk indicators, areas of improvements, and recommend appropriate action. You will partner with numerous Amazon teams, including Legal, Public Policy, Product Quality, Brand Registry, Product Safety, Advertising, and several other business, product, and tech teams.
  
  You must have a proven track record in managing large-scale programs across a matrixed organization. You must have excellent written and verbal communication skills, with the ability to influence stakeholders at all levels and be able to apply data analysis to solve complex problems.
  
  
  
  Key job responsibilities
  Regulatory Compliance:
  - Develop and implement operational compliance oversight frameworks, policies, and procedures to ensure adherence to the DSA and potentially other EU product-related compliance regulations.
  - Conduct gap analyses to determine areas of non-compliance and advise on required changes to Amazon's business practices;
  - Collaborate with Legal, Risk, and business stakeholders to develop and maintain compliance policies and control frameworks.
  
  Compliance Advisory:
  - Provide accurate and timely second-line compliance advice to the business, in conjunction with stakeholders;
  - Assess compliance risks and determine compliance requirements within new and existing business propositions and product launches;
  - Guide the business on managing and mitigating identified risks through appropriate controls and mitigation strategies.
  
  Subject Matter Expertise:
  - Act as the subject matter expert and point of contact for the business on key regulatory topics;
  
  Risk Monitoring and Reporting:
  - Monitor and report on compliance risks and issues, collaborating with internal risk management teams (Risk Management, InfoSec) to identify necessary mitigation steps;
  - Assist in the provision of regulatory reporting and external audits.
  
  Training and Awareness:
  - Create and deliver training programs on compliance matters to the Compliance organization and the wider Amazon business;
  - Foster a culture of compliance and risk awareness across the organization;
  
  
  About the team
  At Amazon we believe that customer trust is of paramount importance to anything we do. To raise that bar, the Trustworthy Shopping Experience team works with regulators, brands, selling partners, and customers to identify, to mitigate, and to prevent product safety risk and product compliance risk.
  The Trustworthy Shopping Experience EU team covers product safety, product compliance, product quality for our Retail and Seller businesses in UK and EU stores. For the EU DSA law, our Compliance Office partners with 60 teams across Selling Partner Services, Ads, and Shopping orgs to ensure Amazon’s DSA compliance. - Experience in compliance, audit or risk management
  - Bachelor's degree or equivalent
  - Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
  - Excellent communication skills, ability to simplify complex topics- Project Management Professional (PMP) or equivalent certification
  - Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
  - Master's degree or equivalent
  - Experience working with Product teams on scalable technical solutions
  - Comfortable with ambiguity, adept at problem-solving
  - Designs customer-centric processes, experience with root cause analysis
  
  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
  
  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• About the company

  Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.

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