Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback – it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.

Our Approach to Work

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

Palo Alto Networks is looking for an experienced Operations leader to join the team as Senior Director of Global Ecosystems Business Operations. We are looking for a highly collaborative leader who has passion for re-engineering processes for scale and running highly efficient route-to-market operations. Our route-to-market mix is rapidly shifting as we do more business with Cloud Service Providers, Global System Integrator, Service Provider and accelerate motions like Distributor stocking - we need someone who has the ambition and expertise to take the helm of operations for our rapidly scaling ecosystems motions. This is a very collaboration-centric leadership role that will have to work closely with Sales leaders, Global Operations, GTM Strategy as well as IT and Finance teams. You will be responsible for driving Ecosystems process re-engineering, Route-To-Market planning and operational business execution globally. The ideal candidate will bring the right balance of Strategy, Execution and Run-the-Business Operations experience.

This individual will report directly to the Global Business Operations Leader, with strong day-to-day partnership with the SVP of Global Ecosystems.

Your Impact

• Spearhead the scaling of Cloud marketplace, Distributor stocking and other route-to-market ‘bets’ by designing & delivering the right operational processes, systems & teams to execute flawlessly
• Operationally strengthen and expand existing programs with GSI, Service Provider and MSSP partners working closely with the SVP of Global Ecosystems
• Improve our existing Channel (Distributor / VAR) operations including partner onboarding, helpdesk, portal enhancements, rebates process and compliance with our program requirements
• Provide guidance on partner incentives, growth programs and direction on operational end to end processes as we consider novel route-to-market strategies that will help us scale more rapidly
• Translate GTM and Ecosystems strategies into operational processes, programs and capacity plans and ultimately own the execution of the strategies through day-to-day operations
• Partner with Ecosystem leaders to operationalize route-to-market business metrics, KPIs and insights so we can collectively run a best-in-class Ecosystems organization
• Act as the singular key point-of-contact on Ecosystems Operations for our leadership team and a trusted partner to the SVP of Global Ecosystems and Regional Ecosystems leaders

Qualifications

Your Experience

• 12+ years experience where you have successfully progressed through multiple leadership roles in either route-to-market strategy or Operations at complex, growth-oriented companies with GSI, SP, Cloud Provider, Distributor stocking partnerships
• “Roll my sleeves up” mindset with experience transforming, redesigning, streamlining or standing up new processes to support efficient and effective ecosystems operations
• Demonstrated track record of inspiring and building high performing teams and delivering results
• Multiregional or global management experience leading hybrid teams (on-site and remote)
• Extensive Go-To-Market partnership experience in planning, routes to market segmentation and strategy and depth of understanding in how $100M+ commercial partnerships are formed
• History of becoming a trusted advisor and partner to Sales and business leaders
• Excellent communication, analytical and business planning skills, with an understanding of SaaS, software and appliances business models in Enterprise Tech

Additional Information

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $198,400/yr to $321,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here .

Please note that we will not sponsor applicants for work visas for this position.