Senior Director, Revenue Cycle

Remote

AMSURG is a nationally recognized leader in the strategic and operational management of ambulatory surgery centers with medical specialties ranging from gastroenterology to ophthalmology and orthopedics. With more than 250 surgery centers across the U.S., we partner with physicians and health systems to deliver the highest standards of patient care and quality. For more information, please access our website: https://www.amsurg.com/.

Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

Benefits:

At AMSURG, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. Qualifying employees are eligible to enroll on the 1st of the month, following 30 days of employment. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.

Paid Time Off:

AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

POSITION SUMMARY:

The Senior Director, Revenue Cycle is responsible for ensuring successful revenue cycle operations of their designated line of business. This role includes the oversight, management, and development of direct reports.

Work Schedule: This is a remote position, allowing the Senior Director, Revenue Cycle to be based anywhere in the country.

ESSENTIAL RESPONSIBILITIES:

• Preparation and review of periodic daily, weekly, month, operation and financial metrics/results and trends.
• Responsible for multiple functions within Accounts Receivable (AR) with multiple direct reports, AR teams, Quality monitoring team, Denial appeal team, Worker’s comp and legal and offshore vendor.
• Participation of Monthly Operational Review (MOR) deck covering AR SLA’s, claims follow up efforts and denial/appeal efforts.
• Monitors operational analysis and trend reports as they relate to identifying process improvements to improve KPI’s.
• Develops and maintains open communication with counterparts within RCM, other internal teams, external business partners and clients.
• Develops and monitors performance standards for CBO operational departments and offshore vendors.
• Creates dashboards and power point communications to articulate service and financial health of the service lines and business operation.
• Leads transformational change initiatives to develop new approaches to streamline existing processes, reorganize work, implement new technologies, and improve resource utilization.
• Mentor employees, conduct performance evaluations, counsel, and provide corrective actions to assigned staff, and work to facilitate individual and team development that drives positive results.
• Performs special projects
• Directs policies, goals and objectives as directed by senior management, and is responsible for implementation and compliance.
• Responsible for developing and implementing policy and procedures and working with the assigned groups to insure compliance with corporate standards.
• Adhere to all company policies and procedures, including Information Security Policies and ensure that AMSURG remains as secure as possible.
• Regular and reliable attendance is required.
• Other duties as assigned.

KNOWLEDGE AND SKILLS:

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required:

• Demonstrated experience in Revenue Cycle change management.
• Demonstrated ability in the leadership and management of others with strong project management and mentoring skills.
• Offshore oversight and experience.
• Able to effectively prioritize and execute multiple, simultaneous tasks in high-pressure environment while maintaining a professional, courteous manner.
• Must be able to work well with others.
• Strong verbal, written, and interpersonal communication skills.
• Detail oriented and organized.
• Proficient computer skills, including but not limited to online resources; accounting software; and Microsoft Office Suite, especially PowerPoint, Excel, Outlook.
• Based on business need, the ability to work a flexible schedule.

Education/Experience

• Bachelor's Degree from four-year College or University (Finance, Economics, or Business Degree preferred), with 12+ years of progressive experience in the healthcare/revenue management field.
  • If individual possesses an MS or MA Graduate Degree in related field of study, prior experience of 8-10 years is acceptable.

Must pass a background check and drug screen.

We are an Equal Opportunity Employer.

We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.

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