• Job Description

  Req#: REF30111O

  Job Description

  In this role you will become part of the Output Global Governance Team that designs Output SOPs and ensures countries Ops teams’ compliance and standardization aiming to secure right work at right place right time, executed first time right, delivering best quality and customers’ experience to our clients, trough great internal users experience. You will work on compliance measurement, scores improvement, processes improvement, automation solutions, documentation, training and support for NIQ operations worldwide.

  As part of the team, you will work within a project management framework with agile methodology components delivering compliance and standardization for existing processes, tools, platform as well as stabilizing new one's post BAU handover.

  This role is highly collaborative with various stakeholders across NIQ: countries Ops, Ops leadership, Product Leadership, Technology, Transformation team.

  Accountabilities:

  Key accountabilities (this area is not a detailed description of activities on the job):

  In this job you will: - combine Nielsen process expertise and continuous improvement practices to ideate and deploy solutions that make day to day operations better trough compliance and standardization.

  - support strategic project initiatives to enable successful implementation and deployment to BAU as well as stable and reliable BAU post transformation (internal users experience and external customers experience) - engage with stakeholders to prove value and provide with all needed guidelines and support

  Work Experience:

  - minimum 3 years of experience in Operations, 2 years in Output out of these 3, preferably SME or Senior DPS

  - very good background of NIQ output area and CIP components (eClipse, NRSP or NCPS)

  - project Management background is an asset

  - participation in transitions is an asset

  - risk management and skills in planning and forecasting are assets

  - technical writing is an asset

  Qualifications

  - Bachelors degree

  - Extensive experience working within Output Operations, working in transition team/enablement team is an asset

  - Ability to work effectively and collaboratively across functions, departments, geographies, and cultures

  -Ability to work independently, look for opportunities how goals can be achieved, driving projects and programs

  - Proven problem-solving, critical thinking, flexibility

  - Detail oriented

  - Knowledge in flow charting/process mapping

  - Medium to expert level knowledge in the use of MS Excel

  - Proficient level of CIP Factory E2E knowledge

  - Ability and willingness to learn and drive improvements in specific Global processes

  - Curiosity and continuous improvement mindset (challenge the status quo)

  - Ability to operate in a fast-changing environment

  - Effective communication skills, being able to explain complex terms outside of operations - Fluency in English (written and spoken)

  Additional Information

  About NIQ

  NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

  NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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  Our commitment to Diversity, Equity, and Inclusion

  NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

  We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

  Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

  NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.

• About the company

  NielsenIQ is the industry leader in global measurement and data analytics, and the most trusted source for retail and consumer intelligence. We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights. We enable businesses to make critical decisions confidently, accelerating growth and optimizing performance.

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