Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for the investigation of internal employee fraud, misconduct, and abuse (includes vendor/contractor). Key responsibilities include ensuring thorough, timely investigations with consistent application of internal enterprise investigation (IEI) practices and ensuring significant investigative issues and/or trends are identified, escalated and acted upon through investigation reports and other IEI escalation paths. Job expectations include having proficient knowledge of the regulatory, reputational, operational, and legal risks encountered in course of investigations.

Responsibilities:

• Oversees the investigation of internal employee fraud, misconduct, and abuse (includes vendor/contractor) and interviews employees/vendors/contractors and witnesses involved in the investigation
• Investigates alleged violations committed by a person or the organization, such as misuse of funds, misconduct, corruption, and prepares written reports of investigation findings
• Analyzes data to detect irregularities in areas (i.e., Billing trends, financial relationships, and regulatory compliance procedures)
• Prepares investigative reports and presents findings to senior management and relevant stakeholders for control partners to make recommendations for corrective actions to prevent future incidents and improve organizational practices
• Oversees significant investigative issues and/or trends are identified, escalated, and acted upon through investigation reports and other escalation paths
• Establishes working relationships with front-line units and control function partners
• Prepares reports for suspicious activity and interacts with law enforcement agencies to file crime reports as required

Skills:

• Critical Thinking
• Decision Making
• Investigation Management
• Issue Management
• Research
• Active Listening
• Fraud Management
• Legal Drafting and Writing
• Oral Communications
• Prioritization
• Adaptability
• Analytical Thinking
• Attention to Detail
• Problem Solving
• Written Communications

This role is responsible for the investigation of Sales Practice related internal employee fraud, misconduct, and abuse (includes vendors/contractors). Key responsibilities include ensuring thorough, timely investigations with consistent application of internal enterprise investigation (IEI) practices and ensuring significant investigative issues and/or trends are identified, escalated and acted upon through investigation reports and other IEI escalation paths.

Responsibilities:

• Responsible for routine and complex investigations of Sales Practice related internal employee fraud, abuse, and misconduct (includes vendor/contractor) with minimal supervision.
• Ensures thorough, timely investigations with consistent application of Internal Enterprise Investigations (IEI) practices.
• Ensures significant investigative issues and/or trends are identified, escalated, and acted upon through investigation reports and other IEI escalation paths.
• Maintains relationships with key business partners, and ensures proper internal parties are engaged on investigations in accordance with IEI practices.
• Analyzes data to detect irregularities in areas (i.e., Billing trends, financial relationships, and regulatory compliance procedures)
• Prepares investigative reports and presents findings to senior management and relevant stakeholders for control partners to make recommendations for corrective actions to prevent future incidents and improve organizational practices
• Establishes working relationships with front-line units and control function partners
• Documents cases appropriately and may file crime reports and testify in both civil and criminal court matters.
• Responsible for identifying suspicious activity in case investigations and making appropriate filings/notifications.

Required Qualifications:

• Proficient knowledge of regulatory, reputational, operational, and legal risks encountered in course of investigations.
• Proficient knowledge of bank systems/technology used in the course of investigations, as well as the enterprise, businesses, products, core corporate functions and bank policies.
• Exceptional written and verbal communication skills.
• Capacity for managing competing priorities, effective time management, thoroughness, and initiative.
• Proficient in Microsoft suite and other related software
• HS diploma, GED or equivalent

Desired Qualifications:

• Prior financial crimes and/or sales practice related investigations experience preferred
• Knowledge of Suspicious Activity Reporting (SAR) requirement preferred

Shift:

Hours Per Week: