Sherwin-Williams
Sr. Manager, Digital Commerce, Lowe's Business Unit
This job is now closed
Job Description
- Req#: 2418112
- Bachelors Degree in business, marketing or technology
- 4+ years’ experience in digital marketing or online merchandising, with at least 2 in ecommerce specifically.
- Exceptional verbal and written communication and presentation skills
- Demonstrated ability to synthesize multiple sources of input (data, business stakeholders, client research, design) and arrive at high quality decisions
- Experience leading complex cross-functional initiatives at large companies
- Lowe’s Online Sales Experience preferred.
- Merchandising and P&L management experience preferred
- Expert knowledge in e-retailer ecommerce processes, technologies, operations, SEM and SEO.
- Excellent internal and external customer service orientation
- Exposure to managing employees and owning agency relationships.
- Set and champion the vision for online sales on Lowes.com
- Bring our consumer products and brands to life across the consumer journey by developing and executing go-to-market strategies for retailer digital properties.
- Primary point of contact for issues pertaining to online sku presentation and brand performance on Lowes.com
- Responsible for driving growth in omni-fulfillment methods from build to execution on Lowe’s.com – Buy Online, Pick-up In-Store (BOPUIS), Special Order Sales (SOS), Direct Fulfillment Centers (DFC).
- Manage the Lowe’s Special Order Sales third party platform relationship - CommerceHub
- Work closely with the Sherwin DSC teams & Procurement team on Lowe’s Direct to Customer Fulfillment “Tint & Ship” facilities managing all tinter & packaging updates
- Manage the Lowe’s Online Merchant, Brand Advocate, Digital Category Optimization, Lowe’s IT & Project Management relationships
- Build strategic plans and lead the presentations for Online Product Category Line Reviews
- Performs competitive intelligence, consumer research, financial analysis and business planning to identify new opportunities and bring recommendations to the Online leadership team.
- Responsible for overseeing all new item setup and existing data maintenance.
- Effective at building presentations and conveying complex concepts in compelling ways.
- Work with the Pro team and external Lowes Pro Service teams to understand the Pro online sales experience and develop easy to shop methods to increase Pro sales of Sherwin Williams products on Lowe’s.com.
- Manage all aspects of the digital shelf, ensuring quality content, data integrity, user flow and SEO to drive conversion. Oversee the execution of Ratings & Reviews sampling programs.
- Partner with retailer teams to maximize capabilities and inform future roadmaps.
- Build strong cross-functional business relationships across Sales, Brand, Product Marketing, Digital and Retail Partner teams to enable, analyze and improve omni-channel experiences and grow sales.
- Identify KPIs, track performance metrics, analyze data and translate to actionable insights that inform business strategies and decisions.
- Lead 1-3 direct reports, internal team and/or agency partner focused on digital shelf, data enrichment, content optimization/syndication.
- Partner with sales and merchant teams to develop a promotional online planning strategy
- Partner with digital commerce managers, finance, supply chain, IT, Sales, Channel, Brand to ensure common processes, methods, sources of data and content are leveraged to ensure efficiency and resolve impediments.
The Senior Manager of Digital Commerce at Sherwin-Williams will be responsible for the omni-channel strategy and initiatives that drive sales of products from iconic brands like Valspar, Minwax, Krylon, Purdy and HGTV Home by Sherwin-Williams via the online channels of Lowe’s Home Improvement. This includes the building, expanding and optimizing of product categories, consumer experiences and operational processes to drive traffic, conversion, increased basket size and customer satisfaction.
Qualifications
Required:
Preferred:
Responsibilities
About the company
Sherwin-Williams Company is an American Fortune 500 company in the paint and coating manufacturing industry.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.