• Job Description

  Req#: R-2024-46640

  Department:

  Network Operations Control

  Our Company Promise

  
  We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

  Job Description:

  Job Summary

  All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Network Operations Consultant delivers on our Purpose by supporting the Leaders of the Network Operations Team by conducting research and analysis to develop business cases and recommendations to improve operational performance, policies/procedures, and airline planning/design. This role ensures alignment across the organization and cross functionally by identifying risks, opportunities, dependencies, and assessments of the department strategy, plan, and critical in itiatives. The Senior Network Operations Consultant is an organized collaborator who looks forward to being part of meaningful and impactful initiatives and driving the future of Southwest.

  Additional details:

  • The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.

  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .

  Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

  Responsibilities

  • Partner with Department Leadership and other departments to lead various activities required in the ongoing development of the Department Strategic plan, associated portfolios, Technology roadmap/support and implementation of initiatives against the plan
  • Oversee strategic planning development, maintenance, and program management when necessary
  • Understand implications of department strategic plan and anticipate key opportunities, risks, and dependencies
  • Collaborate with Leaders throughout the NOC organization
  • Support the measurement of multiple strategic and cross functional opportunities and programs
  • Drive research, analysis, and development support for new business opportunities when necessary
  • Partner with NOC Leaders, Corporate Planning, FP&A and Technology departments to ensure alignment throughout the strategic alignment process
  • May perform other job duties as directed by Employee’s Leaders

  Knowledge, Skills, and Abilities

  • Knowledge of business plan development, maintenance, and opportunity assessment
  • Knowledge of developing and delivering presentations to large audiences including Senior Leadership
  • Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
  • Ability to assume a high level of responsibility and to provide direction in a cross-functional, Team-oriented environment
  • Ability to work with regulatory constraints and meet deadlines
  • Ability to design and conduct analysis, as well as synthesize recommendations
  • Ability to effectively manage highly sensitive and confidential information

  Education

  • Required: High School Diploma or GED

  Experience

  • Expert level experience, expansive and far-reaching knowledge in:
    • Developing and executing business plans
    • Partnering with Departmental Senior Leaders and/or complex business issues

  Licensing/Certification

  • N/A

  Physical Abilities

  • Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

  Other Qualifications

  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines
  • Ability to work extended hours based on operational needs

  Pay & Benefits:

  Competitive market salary from $118,600 per year to $131,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

  Benefits you’ll love:

  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

  • Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**

  • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***

  • Competitive health insurance for you and your eligible dependents (including pets)

  • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

  • Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

  *P ay amount does not guarantee employment for any particular period of time.

  **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

  ***Profit-sharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company.

  Southwest Airlines is an Equal Opportunity Employer.
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• About the company

  Southwest Airlines Co., typically referred to as Southwest, is one of the major airlines of the United States and the world's largest low-cost carrier.

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