• Job Description

  Req#: R-2024-40131

  Department:

  Technology

  Our Company Promise

  
  We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

  Job Description:

  Job Summary

  • Serve as the Customer proxy, and responsible for working with Product Management and other stakeholders—including other product owners and other teams—to define and prioritize the Team Backlog so that the solution effectively addresses program priorities while maintaining technical integrity. Attend product management meetings, planning, and backlog/vision refinement sessions. Serve as a mentor to the APO and PO.

  Additional details

  • Please know this posting is for multiple open Sr Product Owner positions across various Teams in Technology. These Teams all contribute to important initiatives and are helping to shape the future of Technology at Southwest Airlines. Our Recruiting Team will provide additional Team and technology-specific details in the interview stage. Please reach out to TechnologyRecruitingInformation@wnco.com with any questions.

  • This role is offered as a remote workplace position, which may require travel for trainings , meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.

  Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

  Responsibilities

  • Provide innovation and the end-to-end launch of integrated solutions/products across multiple Agile Teams
  • Collaborate with Business Partners and Product Managers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment across multiple Agile Teams
  • Work with senior stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization
  • Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria across multiple products or complex solutions
  • Turn data insights into products with actionable outcomes to the ultimate customer
  • Oversee the design, construction, and implementation of integrated solutions ensuring functionality meets business requirements
  • Coach and mentor other Product Owners across multiple Agile Teams to build, refine, prioritize and maintain their Team backlogs
  • Review, approve, and drive iteration content by prioritizing user stories and accept user stories as complete
  • Define and prioritize solutions to complex issues and effectively communicate dependencies, risks, issues and cope for complex solutions
  • Coach and mentor Product Owners and Scrum Masters in the successful delivery of Scrum ceremonies such as iteration planning, iteration reviews, and demos
  • May perform other job duties as directed by Employee's Leaders

  Knowledge, Skills and Abilities

  • Ability to make decisions independently and demonstrate skills to support, guide, and mentor other Product Owners in the same business domain
  • Ability to understand technical issues across multiple business systems and how business areas interact in order to drive toward the best solutions
  • Ability to be analytical and problem solve with a high attention to detail
  • Ability to show initiative by anticipating risks, issues and opportunities, and escalating them accordingly, while mentoring and coaching
  • Skilled in presentation, facilitation, communication, and negotiation across multiple stakeholders and levels in the organization
  • Ability to search for opportunities, focus on business value and the Return On Investment and act proactively on possible risks and threats
  • Ability to effectively manage complex tasks that are not well defined
  • Ability to balance priority, risk, value, learning opportunities and dependencies and effectively uses product / Team backlog to manage them
  • Ability to effectively communicate complex problems, risks, progress, or new ideas to diverse Stakeholders and influence direction
  • Knowledge of industry trends and new technologies in order to provide innovative product guidance to the Business or Product Manager
  • Expertise in Agile including the value and principles, and how they are applied in enterprise environments

  Education

  • Required: High School Diploma or GED
  • Required: Bachelor's Degree or equivalent work experience - BS, Business, Engineering, Computer Science, Information Systems or related field or the equivalent formal training

  Experience

  • Required: Advanced-level experience, seasoned and specialized knowledge in:
    • Agile and Scrum software development methodologies
    • Business analysis, project management or software development delivering enterprise products and solutions

  Licensing/Certification

  • N/A

  Physical Abilities

  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

  Other Qualifications

  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines

  Pay & Benefits:

  • Competitive market salary from $ 118,600 per year to $ 131,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

  Benefits you’ll love:

  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
  • Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck **
  • Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***
  • Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

  *Pay amount does not guarantee employment for any particular period of time.
  **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
  ***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company.

  Southwest Airlines is an Equal Opportunity Employer.
  Please print/save this job description because it won't be available after you apply.

• About the company

  Southwest Airlines Co., typically referred to as Southwest, is one of the major airlines of the United States and the world's largest low-cost carrier.

Notice