• Job Description

  Req#: 571705
  Property Claims Adjuster
  
  
  Location: REMOTE
  
  
  Join our collaborative team where effort and work ethic get noticed. Enjoy a positive, friendly, energetic work environment with accessible leadership, where you will have the opportunity to learn the insurance industry and valuable skills while we invest in your future career with us.
  
  Why Stillwater? Stillwater Insurance Group is a mid-sized national insurance provider offering a variety of home, auto and commercial insurance products in 50 states. We are headquartered in Jacksonville, Florida, with additional offices in New York and Omaha, Nebraska. We offer an up-beat and supportive environment for a new team-member who brings a positive attitude, reliable work habits, attention to detail and an interest in learning. Our employees consistently describe Stillwater as a great company with great people where honesty and integrity are high priorities. Coaching and development, recognition and growth opportunities are some of the benefits of working in our small team environment.
  
  Position Overview
  As a Property Claims Adjuster, you will be responsible for investigating coverage, measuring damage and adjusting homeowner property insurance claims to final resolution. You will ensure that all claims are managed promptly, professionally, and accurately, with a focus on customer service, effective communication, and thorough analysis. You will work in office, and in some cases in the field, from Stillwater’s Jacksonville, Florida office. This position may be filled as a Property Claims Adjuster I, II, III, or Senior level, depending on the candidate's background and qualifications.
  Principal Duties & Responsibilities
  • Coverage Research & Application: Investigate, research, and apply coverage for a broad range of residential and commercial policies in all 50 states, ensuring accurate analysis of policy language and claim facts.
  • Claims Resolution: Resolve coverage questions swiftly and protect Stillwater’s rights under its policies, while composing position papers, resolution plans, and related correspondence.
  • Correspondence: Write non-waiver, reservation of rights letters, disclaimers, and other essential claim resolution documents.
  • Communication: Professionally manage all communications with parties involved in the claims process. Respond to calls within one hour and maintain timely updates.
  • Financial Accountability: Ensure proper claim and expense reserving practices, and adjust reserves as needed based on claim development and applicable legal standards.
  • Determine whether the field investigation will be completed internally or complete a cost justification for outsourcing.
  • Utilize scoping and photo applications when appropriate.
  • Utilize Xactimate estimating skills sufficient to write a roof or water loss estimate from a pre-generated sketch. Commit to develop your Xactimate and damage measurement skills over time.
  Minimum Job Requirements
  • Must have claims resolution experience in multiple states
  • Education: Bachelor’s Degree (BA/BS/BBA) or equivalent combination of education and experience.
  • Experience: Extensive knowledge of property policies, loss reserving, and development skills.
  • Skills: Strong analytical, problem-solving, and decision-making abilities, knowledge of MS Excel, damage estimating and repair techniques for residential construction.
  • Licensing: Must maintain adjuster licenses and fulfill continuing education requirements for the states assigned.
  • Travel: Occasional travel for inspections, investigations, and conferences.
  Stillwater Offers
  Business casual work environment.
  • Medical, dental, vision and life insurance benefits to keep you and your family protected.
  • 401(k) Plan to help you plan for your retirement.
  • Gym/Fitness Center reimbursement to support your commitment to staying healthy.
  • Generous Paid Time Off (PTO) program to help you maintain your work/life balance.
  Apply today to start your journey of being celebrated and valued with Stillwater Insurance Group.
  Offer is contingent upon a favorable response from both a pre-employment background investigation and a drug screen.
  Stillwater Insurance Group is an equal opportunity employer and a drug free workplace.
  
  

• About the company

  Stillwater Insurance Group provides peace of mind and security when you're looking to protect your auto, home, rental properties, business or other assets.

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