• Job Description

  Req#: JR-78930

  Your work days are brighter here.

  At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

  About the Team

  This team is responsible for providing resilience while delivering new services and feature updates to Workday customers in our data centers located across a vast geographical landscape and various platforms. The team also focuses on delivering new release features and services, updates to existing services, building out new environments, and testing weekly updates.
  
  Our objectives include:
  Configuration Management of new Workday services to ensure they are operational for our customers prior to deployment.
  Apply configuration changes to Workday’s existing services with zero disruption to customers.
  Provide automated solutions for repetitive issues and continuous improvement of service deployments and validation.
  Infrastructure Management of BareMetal Servers and Nodes in Private Cloud

  About the Role

  Workday is looking for an engineer to join our Tenant Lifecycle Engineering (TLE) Service Delivery Team with deep experience supporting fast-growing large-scale production-quality web environments in areas like Planning, monitoring, triaging, Documentation, Follow-ups and refining of weekly maintenance activities.

  You will develop, support and improve utilities that automate manual tasks and streamline processes along with working on the Server capacity additions on Baremetal and Private cloud. In addition to this you will be involved in upgrading, patching, executing and monitoring the processes that keep the Workday Service up and running in all environments - production, sandbox, implementation, sales, training, partners, etc. You'll do everything from creating scripts, maintaining, applying patches and configuration changes to all our systems either manually or using Automation tools, all while ensuring that we continue to meet our SLAs.

  Responsibilities:

  • Identification, documentation and follow up of issues found during all phases of the service delivery

  • Work on enhancements and improvements for monitoring, alerting, and tracing of not only internal services but most importantly, production services.

  • Be part of a collaborative environment, openly sharing your knowledge with others and you enjoy learning from others tool

  • Participate in operational on-call support rotations, triaging and resolving issues and requests.

  • Ability to debug complex distributed systems

  About You

  Basic Qualifications:

  • 5+ years of experience in Site Reliability Engineer (SRE) roles

  • 3+ years of experience working on Ansible, Python, Shell Scripting

  • 1+ years of experience working with microservices e.g Kafka

  Other Qualifications:

  • Experience with modern container orchestration tools e.g Docker

  • Experience with Linux systems in a release and test environment

  • Experience with monitoring solutions: ELK, Splunk, Nagios, Prometheus.

  • Experience with build automation and continuous integration (CI) and continuous delivery (CD) ecosystem: Git, Maven/Gradle, Jenkins, Artifactory, ArgoCd. Experience with Atlassian tools, PagerDuty

  • A focus on software engineering best practices such as testing, continuous integration, delivery, and deployment

  • BS degree in Computer Science or related field

  • Work experience in SaaS industry preferred

  
  Workday Pay Transparency Statement - United States

  The annualized base salary ranges for the primary location and any additional locations in the United States (US) are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here .
  

  Primary Location: USA.GA.Atlanta

  
  

  Primary Location Base Pay Range: $128,200 - $192,200

  
  

  Additional US Location(s) Base Pay Range: $121,800 - $216,000

  
  
  Our Approach to Flexible Work
  

  With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

  Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

  Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

  Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

• About the company

  Workday, Inc., is an American on‑demand financial management and human capital management software vendor.

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