T-Mobile

Sr. Social Media Manager


Pay$104300.00 - $141100.00 / year
LocationBellevue/Washington
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: REQ244295

      Be unstoppable with us!
      T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

      *** This is a hybrid role, requiring 3 days a week in office. This position can be located in Bellevue, WA; or Overland Park, KS.

      The Sr Social Media Manager leads all aspects of how T-Mobile Home Internet’s social strategy makes it way from the page to your feed. The right candidate will develop, implement, and refine the development of social media campaigns driving T-Mobile’s social consumer journey.
      You should have experience managing end-to-end full-funnel social creative campaigns – the content calendar you own will be a mix of organic content, creators and whitelisting, high impact ad units, and lower-funnel demand gen; bonus if you’ve got a grasp of using Agile and Next Best Action marketing, as well as developing test and learn agendas.
      You’re dual-minded – you harness consumer research, insights, and prior findings to build consumer-first social campaigns across the entire funnel, with a focus on increasing our conversion efficiency. You use your experience to report performance and insights to the Senior Leadership team and operationalize takeaways. You also lead agencies in the development of thoughtfully crafted creative applying current trends and use your problem-
      solving skills to shift around obstacles when needed.
      Working alongside cross-functional teams across Media, Analytics, Consumer Insights, Test & Learn, Advertising and Brand Strategy, you will be high transparency to leadership and feel comfortable presenting to a wide team of peers and leaders regularly. You’ll demonstrate your broad social experience to provide guidance, expert advice and a social-forward strategy that integrates with the overarching brand creative strategy. The Sr Social Media Manager has more paid social experience and strategic acuity, as well as more responsibilities and scope than a Social Media Manager.

      Job Responsibilities:

      • Creates and iterates the paid social strategy and learning plan for each line of
        business they manage to inform tactics and creative executions, including
        channels, placements, and visual and copy continuity.
      • Leads the development, implementation, and management of line of business social media campaigns that deliver demonstratable results against key goals
        and critical metrics across pertinent social channels
      • Builds campaign briefs aligned to learning plan to drive creative strategy,
        delivering consumer-first social advertising across channels and funnel
        tactics.
      • Owns reporting across channel and campaign performance, tracking goals,
        metrics, impact, KPIs and ROI for line-of-business lift, including reporting and
        management tools.
      • Also responsible for other Duties/Projects as assigned by business
        management as needed.
      • Education:
      • Bachelor's Degree or equivalent experience Communications, Advertising, Journalism, English, PR or related field (preferred)



      • Work Experience:
      • 4-7 Years proven experience in social media, writing/editing, communications, public relations or related field, with a focus of both brand and demand generation
      • 4-7 Years Social content development including leading agency partners and collaboration with external brand partners
      • 4-7 Years Experience in one or more of the following: social/digital/media agency or Fortune 500 company
      • Knowledge, Skills and Abilities:
      • Communication (Required)
      • Media/Public Relations (Required)
      • Organizing (Required)
      • Microsoft Office (Required)
      • Social Media Communications (Required)
      • Wireless (Preferred)
      • Public Relations (Preferred)


      • Travel: Rare travel required (domestic/overnight)

      • At least 18 years of age
      • Legally authorized to work in the United States

      Washington Pay Range: $104,300.00 - $141,100.00

      • The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors , such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.

      • At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/

      Never stop growing!
      T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

      If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! https://www.tmobile.careers/profile/join/

      T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

      Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

  • About the company

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