Blue Yonder
Sr Technical Consultant - Cloud
This job is now closed
Job Description
- Req#: 250643
- Work closely with internal stakeholder to get the cases resolved within the SLA/OLA timelines;
- Basic Knowledge on Cloud Azure and infrastructure concepts needed
- Project coordination with internal and external stakehol
- Builds collaborative relationship with internal stakeholders and work with them proactively to get the issues fixed
- Adhere to Cloud policies, procedures, methodologies, and quality standards.
- Escalates issue that may have a impact
- Work with Shift leads internally to resolve project issues, escalating to appropriate parties as needed.
- Provides regular communication and status reporting with internal stakeholders and with customers
- Keep Consulting informed about issues being worked/analyzed, providing frequent, and meaningful updates.
- Follow up with internal teams to ensure their technical issues are resolved
- Must be able to work flexible hours as needed including being available for off hours support
- Knowledge of ITIL framework is preferable
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core ValuesAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
About the company
Blue Yonder, formerly JDA, has the world's leading digital fulfillment platform and supply chain solutions.
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