Support.com

Sr. Trust Client Assistant

New

PayCompetitive
LocationWinston-Salem/North Carolina
Employment typeFull-Time

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  • Job Description

      Req#: 256296

      Description

      Senior Trust Client Assistant
      Our Strategic Alliance is a professional collaboration between two great financial firms. Our alliance allows clients to take advantage of Comerica Bank & Trust, N.A.'s professional trust administration capabilities, as well as the services of their Financial Advisor, delivered through a customized, service-driven model. The Trust Client Assistant Sr. in Comerica's Strategic Alliance plays a vital role in this model, by serving as a support system for our Alliance Trust Advisors and their book of business. As a Trust Client Assistant Sr., you will work directly with your assigned Trust Advisor, our partnered Financial Advisors, and other internal business partners to complete routine and non-routine administrative tasks.
      Position Competencies
      Successful incumbents will focus on effective written communication, problem-solving and organizational skills, successful incumbents must possess appropriate functional and technical skills, accuracy, the ability to multi-task and prioritize daily/weekly/monthly tasks and ongoing projects for maximum efficiency is a must.
      Position Responsibilities:
      • Serves internal and external clients including trust beneficiaries, vendors, colleagues in remote locations, and financial advisors at outside institutions.
      • Prepares reports required for annual account reviews.
      • Performs data entry which includes check writing, ACH set-up, and account information editing. Accesses statements, account data, and tax reports from various proprietary data bases.
      • On-going maintenance of customer accounts which involves coordinating changes to account files, statements, and name and address information.
      • Monitors client's daily cash positions for overdrafts and exceptions to cash policy; ensures nts.
  • About the company

      Support.com, Inc. is a technical support company for businesses and consumers.