J.P. Morgan
Sr. User Experience Designer, Associate-Chase Travel
This job is now closed
Job Description
- Req#: 210461161
- Design and re-design product experiences across our Chase leisure travel offerings
- In partnership with UX Researchers and Lead Designers, participate in upfront user research to better understand user needs and behaviors, and usability testing to see how your solutions work for users.
- Collaborate directly with engineering peers, advocating for the user’s perspective when working cross-functionally.
- Ideation and prototyping to explore different options, landing on elegant, and even unexpected, solutions that satisfy requirements.
- Diagram the interactivity of the product, including user flows and wireframes.
- Detailed design, built upon our Design System, that brings our solutions to life.
- Present work and articulate design decisions to Product Team leadership.
- Bachelor’s Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
- Plans and structures their own work, executing quality work within expected time frames.
- Demonstrated experience with user-centered design approaches.
- Prior work involves collaboration within design teams (with other designers, UX researchers, and content designers) and with software engineers.
- Demonstrates strong Interaction Design skills paired with proficiency in Visual/UI Design or Information Architecture; Development in adjacent skills such as User Research, UX Writing, and Prototyping
- Intermediate communication and presentation skills, including articulating the rationale behind design decisions within the team.
- Developing understanding of Accessibility Guidelines and Inclusive Design practices
- Has shipped digital products or a launch-ready prototype.
- Understanding of basic technical context of their designs; familiar with HTML, CSS, and JavaScript
- Foundational understanding of business needs, and how design connects with it.
As a Senior User Experience Designer, Associate you will be joining the Design & Customer Experience (DCE) team that is dedicated to Chase’s Leisure Travel business, a developing segment of Chase’s established travel portfolio.
In this role, you will conceptualize, structure, and detail our user experiences within the context of a broader user journey. You will partner with Product Managers and Engineers, involved in prioritization, planning and decisions along the way to execution.
You will engage in the end-to-end design process, from up-front research, insights, and strategy, through to ideation, prototyping, and testing, and to delivery of final designs.
Job Responsibilities
Required Qualifications, Capabilities and Skills
Preferred Qualifications, Capabilities and Skills
About the company
J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients' interests first.
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