• Job Description

  Req#: 125724
  Job Summary Details:
  
  
  The Stadium Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.
  Pay Rate: $19.00/hr
  Schedule: Part Time; Including Weekends. Mostly evenings 5pm-1am
  Location: 401 E Jefferson St, Phoenix, AZ 85004
  
  
  Benefit Information:
  ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
  Basic Qualifications:
  • Must be 18 years of age or older.
  • Customer Service Experience
  • 1 Year of Clerical Experience
  
  
  Preferred Qualifications:
  
  
  • One (1) year of prior multi-line reception experience or dispatching experience preferred
  
  
  Responsibilities:
  
  
  • Support the performance of the planned and unplanned maintenance/service/ installation/control calls from managers.
  • Provides assistance, information and customer service as requested to arriving, transferring or departing clients.
  • Schedules and dispatches cleaners to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
  • Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers
  • Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.
  • Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules
  • Oversees all communications within specifically assigned areas
  • Receives or prepares work orders and work schedules
  • Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information
  • Strictly adheres to all safety and regulatory compliance procedures
  • Coordinates and arranges for necessary repairs in order to restore service and schedules
  • Miscellaneous duties as assigned
  Tracking:
  • Monitors daily services and create/update a log sheet or service log
  • Maintains periodic contact with service personnel to ensure completion of assigned duties
  • Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight
  • Creates reports to monitor activity and operations
  
  
  A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1

• About the company

  ABM Industries Inc. is a facility management provider in the United States. Founded in 1909 by Morris Rosenberg in San Francisco, California, as a window washing business. ABM provides facility services in areas such as electrical and lighting, energy, facility engineering, HVAC and mechanical, janitorial services, landscape and grounds, parking and transportation. ABM's services also include energy efficiency and sustainability such as building improvements, electric vehicle charging stations, and renewable energy solutions.

Notice