• Job Description

  Req#: R5174

  This role is eligible for our hybrid work model: 3 days in-office

  Staff Multimodal Product Designer

  Our Product Design and Management teams proactively anticipate customer needs and bring them to life, creating deals that inspire and user experiences that delight.

  Why this job’s a big deal:

  We're looking for a visionary Staff Multimodal Product Designer to join our AI Experiences team, dedicated to Penny, our advanced AI travel assistant. You'll shape Penny’s multimodal (voice, chat, touch, vision) interfaces, transforming how millions of customers plan and book travel. Collaborating in a dynamic, agile team, you'll craft intuitive, visually engaging, and delightful user experiences.

  In this role you will get to:

  • Define and execute Penny’s multimodal design language, setting industry standards for conversational AI.

  • Lead the branding and design system, collaborating with external agencies and internal stakeholders to implement across the entire Penny experience.

  • Overhaul existing user experiences and introduce groundbreaking AI-driven interfaces.

  • Conceptualize and craft innovative solutions leveraging conversational and multimodal interaction design principles.

  • Collaborate closely with product managers, engineers, and marketers to bring your innovative designs to life.

  • Mentor and collaborate with fellow designers, sharing insights on AI design trends and best practices.

  • Develop and execute rigorous A/B testing strategies, using data-driven insights to refine design and optimize user engagement.

  • Get the best of both: a startup-like work environment inside the world’s biggest travel company.

  Who you are:

  • 8+ years of experience in product design, with deep expertise in conversational and multimodal (voice, chat, touch) interfaces.

  • Strong proficiency with AI design, ideally within consumer-facing applications, and familiarity with current trends in conversational AI.

  • Skilled in Figma; familiarity with animation tools beneficial.

  • Data-driven approach with proven experience in experimentation and user-centric design decisions.

  • Exceptional communicator with excellent verbal and written skills, capable of articulating complex design concepts clearly and providing impactful feedback in collaborative settings.

  • Familiarity with agile product development processes, and lean product development methods.

  • Strong understanding of usability and accessibility standard methodologies.

  • Designs content-first and mobile-first, and takes into account technical feasibility and development level of effort.

  • Understands modularity and reusability of assets, while maintaining and adding to design systems.

  • Illustrated history of living the values vital to Priceline: Customer, Innovation, Team, Accountability and Trust.

  • The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics is essential.

  Please include a link to a portfolio or live product examples demonstrating multimodal / conversational design work.

  There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.

  The salary range for this position is $175,000- $200,000 USD.

  #LI-Hybrid

  #LI-VM1

  Who we are

  WE ARE PRICELINE.

  Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding - we make travel affordable and accessible to our customers.

  Our culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized.

  We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

  Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable.

  If you want to be part of something truly special, check us out!

  Flexible work at Priceline

  Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.

  Diversity and Inclusion are a Big Deal!

  To be the best travel dealmakers in the world, it’s important we have a workforce that reflects the diverse customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.

  Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We’d love you to join us and add to our rich mix!

  Applying for this position

  We're excited that you are interested in a career with us. For all current employees, please use the internal portal to find jobs and apply.

  External candidates are required to have an account before applying. When you click Apply, returning candidates can log in, or new candidates can quickly create an account to save/view applications.

• About the company

  Priceline.com is an online travel agency for finding discount rates for travel-related purchases such as airline tickets and hotel stays.

Notice