• Job Description

  Req#: 4974380
  The purpose of this classification is to perform a variety of routine clerical tasks and assist with day-to-day operations within the assigned department on a part-time or seasonal basis.
  
  The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
  
  Provides clerical support for an assigned department/division as needed.
  
  Performs customer service functions; answers incoming telephone calls; provides assistance and information related to department programs, activities, procedures, forms, fees, or other issues; distributes activity schedules, registration forms, or other documents; responds to routine questions.
  
  Processes incoming/outgoing mail; sorts, organizes, opens, and/or distributes incoming mail; signs for incoming mail/packages and delivers to appropriate personnel; processes outgoing mail through postage machine; processes bulk mailing projects. Picks up mail from central mailroom.
  
  Copies and distributes forms, reports, correspondence, and other documentation.
  
  Picks up supplies as directed by department management. Assists management with maintaining the stock of supplies for the department. May order supplies or parts as directed.
  
  Operates a computer to enter, retrieve, review or modify data; performs data entry functions by keying data into computer; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, case management, calendar, Internet, e-mail, or other programs.
  
  Communicates with supervisor, employees, other departments, County officials, court personnel, attorneys, vendors, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
  
  
  Assignment to the Public Transportation Department may require the following additional duties:
  Schedules passengers with recurring and one-time special transit needs; assigns trips and prepares daily manifests for established paratransit routes or modifies established routes to accommodate special transportation needs; determines vehicle equipment needs for individual passengers; arranges pick-up and drop-off locations and times with passengers and operators; assigns trips and vehicles to maximize efficiency of routes; re-evaluates and modifies routes as trip requests and operator and equipment needs change; maintains telephone contact with passengers and radio contact and MDT contact with operators to communicate schedules and changes and passengers’ needs.
  
  ADDITIONAL FUNCTIONS
  
  This classification is designated as a safety sensitive position which is subject to random drug and alcohol testing and any other drug testing methods as stated in policies adopted by Forsyth County concerning drug and alcohol.
  
  Performs other related duties as required.
  
  Performs general/clerical tasks, which may include stuffing envelopes or creating name badges.
  
  Provides assistance to other employees or departments as needed.
  High school diploma or GED; supplemented by 5 months previous experience and/or training involving general office work, customer service, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess a valid Georgia driver’s license.
  

• About the company

  Forsyth County is a county in the north-central portion of the US state of Georgia.

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