• Job Description

  Req#: 2375099
  Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.
  
  Workforce Staffing
  The Workforce Staffing team is a skilled, customer obsessed, support team that owns hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for exceptionally talented, bright and driven people to help build the future Amazon talent pipeline.
  
  As a Seasonal part time/flex non-exempt Staffing Administrator, you will coordinate and execute activities to support the high volume hiring and staffing efforts for a defined geographic area. In this fast-paced culture, Staffing Administrators serve as the first face of Amazon to candidates and are essential to creating a positive hiring experience and preparing our associates for a successful Day 1. Staffing Administrators must demonstrate customer obsession by pivoting quickly between tasks, ensuring our candidates move through the new hire process smoothly and efficiently. Seasonal part time/flex Staffing Administrators will work up to 19 hours per week with a flexible schedule that may include nights and weekends based on business needs.
  
  Successful candidates will be approachable, action-oriented, flexible problem solvers with great verbal and written communication skills and have exceptional attention to detail. Our team’s schedules vary and require travel to multiple sites according to business needs. We roll up our sleeves, work hard, have fun and make history!
  
  
  Key job responsibilities
  • Responsible for administering the staffing process from candidate generation to starting on Day 1.
  • Serve as the lead to plan, execute and audit hiring events based on labor projections.
  • Complete post-event audits, resolving any errors and communicates event metrics to staffing leadership.
  • Consult with applicants on the best match for their desired position and available opportunities.
  • First escalation point for teams during hiring events.
  • Meet critical deadlines for initiating background screening, completing drug test process and 100% compliance for work authorization documentation.
  • Act as the lead and a peer coach in alignment with standard operating procedures.
  • Subject Matter Expert (SME) on utilizing Applicant Tracking System and various other technologies.
  • Lead resolving candidate escalations by identifying and resolving issues.
  • Assist with development and execution of vision and goals for the team by driving results.
  • Execute process improvements including data collection and review and makes recommendations for improvements to maximize value of resources.
  • Partner with Staffing Manager, Team Lead and/or Engagement Specialist to support Community Engagement initiatives, including but not limited to workforce development agencies, local community colleges, People with Disabilities (PwD) and veteran organizations.
  • Create and maintains community partner relationships.
  • Train team on best practices to ensure standard work is followed.
  • Track data and statistics and provides daily/weekly reports to staffing leadership.
  • Maintain 100% confidentially with candidate’s personal information and sensitive topics.
  • Work on projects assigned by the leadership team, including within the region and networkwide initiatives.
  • Must be able to travel as needed to conduct events in various locations within your designated assigned geographical area. Local travel up to 75% required.
  • Maintain supplies and transports materials to/from hiring and community events.
  • Staffing Coordinators are required to work a flexible schedule according to business needs. Shifts will vary and include overtime, evenings and weekends. This role is seasonal and part time/flex working up to 19 hours per week.
  
  • High school or equivalent diploma
  • 6+ months experience in a fast paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or another related field.
  • Proficient with Microsoft Office and the ability to learn multiple other platforms.
  • Experience working with Windows, Word, Excel, MyTime (Kronos) and PowerPoint
  • Experience in administrative tasks such as data entry, managing data driven report processes or processes
  • Associate’s degree or equivalent work experience.
  • 1+ years of experience in a fast paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or another related field.
  • Intermediate Microsoft Word and Excel skills with the ability to create pivot tables, v-lookup and mail merge a plus.
  • Experience with auditing written reports and analyzing data.
  • Experience with Applicant Tracking Systems or other tracking and reporting systems.
  • Problem solver, able to troubleshoot issues and drive them to completion.
  • Excellent verbal and written communication.
  • Excellent customer service skills with an emphasis on tact and confidentiality.
  • Willingness to present to large groups.
  • Organizational skills with attention to detail, ability to prioritize and work in an environment with competing demands.
  • Roll-up-your-sleeves attitude with a sense of urgency, and a friendly, diplomatic demeanor.
  • Bi-lingual skills are a plus.
  
  
  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

• About the company

  Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.

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