• Job Description

  Req#: 24773580

  Overview:

  Citi’s Public Sector Lockbox performs work on behalf of the U.S. Government. The business is required to complete comprehensive background checks on all workers to comply with U.S. Government requirements. This process is managed by the Public Sector Treasury File Team and includes numerous background and credit checks for vendors, employees, and agency contractors. This team coordinates the onboarding of 1,000+ agency contractors each year across three U.S. sites, Buffalo, New York; Irving, Texas; and Newark, Delaware. This is an on-site position in the Irving, TX office with dayshift scheduled hours M-F. During peak season, weekend hours may be needed.

  Core Job Responsibilities include:

  • Responsible for timely and accurate completion of critical onboarding documents for client-required background checks. This individual will primarily process all agency contractors onboarded across three Public Sector Lockbox sites
  • An essential partner in the review approval process to validate data
  • Digitize, print, catalog, securely store, and shred all completed files according to client requirements
  • Maintain and update procedure manuals and training materials
  • Expected to streamline processes and develop new techniques while adhering to client requirements
  • Maintain high level of accuracy, confidentiality, and accountability to ensure compliance with Citi’s and U.S. Government requirements
  • Collaborate across the three-site Treasury File team to ensure all onboarding tasks are completed within expected timeframes
  • Primary onboarding contact for agency suppliers
  • Support Operations and Suppliers to execute onboarding
  • Accurately maintain internal agency contractor tracking system to provide metrics and reporting to management
  • Support Treasury File team in preparation for client, internal, and external audits
  • Project, training, meeting attendance and presentation tasks as needed
  • Other tasks as business needs dictate

  Required Qualifications

  • Minimum of two years of compliance and/or onboarding experience in a corporate office environment, specifically handling confidential employee data
  • Intermediate level knowledge of Excel, Word, and PowerPoint
  • BS/BA degree preferred
  • Ability to demonstrate excellent quality control skills, analytical abilities, and attention to detail
  • Ability to demonstrate strong organization and time management skills
  • Must have clear, professional, collaborative communication and follow up skills
  • Highly-motivated, self-starter, able to work independently in a fast-paced, team environment
  • High School diploma or GED required
  • U.S. Citizenship or Permanent Residency (green card) is a requirement for this position
  • Must pass an extensive background check (renewed every 5 years)

  ------------------------------------------------------

  Job Family Group:

  Customer Service

  ------------------------------------------------------

  Job Family:

  Institutional Customer Service

  ------------------------------------------------------

  Time Type:

  Full time

  ------------------------------------------------------

  Primary Location:

  Irving Texas United States

  ------------------------------------------------------

  Primary Location Full Time Salary Range:

  $61,870.00 - $86,330.00

  
  In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

  ------------------------------------------------------

  Anticipated Posting Close Date:

  Aug 14, 2024

  ------------------------------------------------------

  Citi is an equal opportunity and affirmative action employer.

  Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

  View the "EEO is the Law " poster. View the EEO is the Law Supplement .

  View the EEO Policy Statement .

  View the Pay Transparency Posting

• About the company

  While we're a global bank, our mission is simple: We responsibly provide financial services that enable growth and economic progress. We strive to earn and maintain the public's trust by constantly adhering to the highest ethical standards. We ask our colleagues to ensure that their decisions pass three tests: they are in our clients' interests, create economic value, and are always systemically responsible. When we do these things well, we make a positive financial and social impact in the communities we serve and show what a global bank can do.

Notice