Deer Valley Resort
Stag Lodge Guest Services Supervisor - Winter 2025 - 26
This job is now closed
Job Description
- Req#: JR125780
- Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
- Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
- Subsidized meals at Employee Dining Rooms offered for staff while on shift
- Subsidized housing options available for seasonal full-time staff
- Discounts for staff members at restaurants, shops, and service providers in Park City
- Healthcare options are available for staff members
- 401k plan with company match
Check guests in and out and settle balances upon departure
Give guest s directions, information, and instructions
Make reservations for restaurants, transportation, childcare, and other activities for guests, FITs, and owners
Help the front office manager recruit, manage, train, motivate, and evaluate the front desk staff
Handle and complete cash, credit card , and lift ticket sales transactions daily and log all tickets, vouchers, gift cards, and gift baskets sold
Balance and close out lift ticket sales at the end of the day
Proactively solve guest, owner, and employee problems with urgency, respect, and empathy
Assist with bell staff and concierge duties, such as fulfilling special guest requests , coordinating transportation for pick - ups and drop-off , and assisting guests with luggage
Work with the front office manager to develop processes and procedure s to ensure smooth operation and flow at the front desk
Assist guest services manager with creating staff schedules, training, and completing timecards
Check for guest requests and services three days prior to arrival and ensure these requests are met
Check three days prior to arrival for guest requests and services
Other duties as assigned
Staff leadership, coaching, and mentoring experience preferred
Must have a valid driver’s license and clean driving record
Excellent understanding of computers, systems, and guest service tools
Must be a ble to work varied shifts, including overnight shifts
12/3/2025 - 4/19/2026
$22.00 per hour
Seasonal (Seasonal)Classic, consistent quality from a winning team!
Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).
PURPOSE OF POSITION: A Guest Services S upervisor's main objective is to support the front office manager and ensure guest, owner, and employee satisfaction at the front desk of Stag Lodge.
RESPONSIBILITIES:
QUALIFICATIONS:
DATES OF EMPLOYMENT:
PAY RATE:
Deer Valley Resort is an Equal Opportunity Employer.
About the company
Deer Valley is an alpine ski resort in the Wasatch Range, located 36 miles east of Salt Lake City, in Park City, Utah, United States.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.