• Job Description

  Req#: STARB002738

  Location:

  The Starbucks located inside the Residence Inn by Marriott Buffalo-Downtown 620 Delaware Ave, Buffalo, NY 14202

  (716) 853-2356

  Job Details:

  The Starbucks at the Residence Inn is seeking a Store Supervisor to join the Starbucks team! This Starbucks is located in the center of Downtown Buffalo, attached to the Residence Inn Downtown hotel.

  The Starbucks at the Residence Inn is one of the properties owned and managed by the award-winning hotel management company.

  This job contributes to Starbucks success by leading a team of store partners to create and maintain the Starbucks Experience for our customers and partners. The supervisor is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a majority of time is spent supervising and directing the workforce, making staffing decisions,ensuring customer satisfaction and product quality, managing the store's financial performance, and managing safety and security within the store.

  Responsibilities include:

  • Greeting guests and answer all questions about the menu.
  • Accurate and prompt order taking.
  • Prompt preparation of beverages in accordance with prescribed procedures and brand standards.
  • Preparing checks and collect payment from guests in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures.
  • Cleaning equipment and areas. Restocking service items
  • Attending department meetings as scheduled.
  • Consistent professional and positive attitude and actions when communicating with guests and associates.
  • Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
  • Supervisory Duties Include- hiring, training scheduling, regularly conducting performance assessments, providing feedback, and setting challenging goals
  • Developing a positive, respectful, productive and professional work environment
  • Any other tasks / duties as requested by management.

  Typical Shifts: Various shifts operate from 6:00 AM – 8:00 PM, 7 days a week. Full time and part time opportunities available.

  Pay range: $19.00-$20.00

  What You Bring:

  The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

  • Previous food and beverage or restaurant environment experience is preferred. Basic knowledge of food and beverage preparation is a plus.
  • Supervisory experience preferred
  • Experience analyzing financial reports a plus
  • High School diploma or equivalent is preferred.
  • Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary.
  • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.

  About Buffalo Lodging Associates:

  Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

  A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US!

  We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:

  • Weekly pay
  • Paid vacation, sick days and holidays
  • Medical, dental, vision insurance
  • 401K Retirement plan with company match
  • Travel discounts on our branded properties
  • Career growth opportunities

  Qualifications

  Education

  Required

  High School

  Behaviors

  Preferred

  Team Player : Works well as a member of a group

  Enthusiastic : Shows intense and eager enjoyment and interest

  Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

  Motivations

  Preferred

  Peer Recognition : Inspired to perform well by the praise of coworkers

  Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

  Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Buffalo Lodging Associates, in partnership with Benderson Development Company, is a hotel management company founded in 1996.

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