• Job Description

  Req#: 7153

  We are excited to open our new Dolce & Gabbana Outlet with an exceptional Stock Supervisor career opportunity available at our Wrentham Village Premium Outlet .

  ROLE:

  We are seeking a Stock Supervisor to act as the point person for maintaining and supervising all the inbound/outbound merchandise, as well as the maintenance and organization of all back of house stock and supply areas.

  MISSION:

  • Ensuring the stockroom organization to maximize store productivity.
  • Monitoring stock levels and supporting activities of client advisors.
  • Be a role model ensuring the highest level of client service.
  • Represent the brand as an ambassador by promoting its values and ambitions within the marketplace.
  • Key Holder (mandatory for Managers, optional for Supervisors).
  • Manage the stockroom organization in order to contribute to the store productivity, in accordance with DG directives and procedures.
  • Ensuring efficient and fast replenishment of merchandise on the selling floor and shortening the waiting time of the clients.
  • Training support on system and stockroom guideline to new stock keepers.
  • Participate in daily store meetings to communicate current business trends, relevant updates and motivate store employees.
  • Identify store maintenance issues, lighting concerns and work closely with Corporate to report, catalogue, prioritize and resolve areas that impact store structural function and image.
  • Ensure receipt, quantities, tagging, deliveries of products, articles, and supplies in a timely manner.
  • Prepare new items to be displayed in collaboration with Client Advisors.
  • Ensure replenishment is done systematically and accurately.
  • Participate in store maintenance.
  • Control and supervise transfers and all other operations in a timely manner.
  • Supervise the flow of goods between storage and shop floor, prepare and control arrangement of articles.
  • Follow daily placement of items for sale, in line with articles available in stock.
  • Plan and undertake inventory operations, and be a stakeholder in monitoring loss-prevention and unknown mark-downs.
  • Communicate on a daily basis with article rotation and propose remedial measures where necessary.
  • Oversee and confirm all receipts, deliveries, outgoing packages, both retail and non-retail.
  • Maintain loss prevention standards through awareness and adherence to store policies.
  • Respond to Corporate regarding discrepancies, missing documentation, etc.
  • Guarantee the bi-annual store inventory accuracy and set up quantitative targets related to inventory control.
  • Be competent in cash procedures and operations and, if needed, provides support to the cashiers team.
  • Maintain full knowledge of all shipping and receiving procedures and paperwork distribution.
  • Inter-store transfers, RTVs and damages.
  • Client purchases, consignments and transfers or deliveries to other locations.
  • PR/Visual deliveries.
  • Store materials, supplies and packaging supplies.
  • Furniture moves, special event setup, etc.
  • Manage Staff uniforms (fitting, order, remittance, alterations, dry cleaning and spare uniforms).
  • Order office stationery, drinks and food and other relevant tools, coordinate with suppliers, control delivery and invoicing.

  PROFILE:

  • 2+ years of retail operations experience
  • Experience managing a luxury retail stock room
  • Strong written and verbal communication skills
  • Overall organization and attention to detail

  Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

  Location: USA – WRENTHAM – MA

• About the company

  2072378 Dolce & Gabbana, also known by initials D&G, is an Italian luxury fashion house founded in 1985 in Legnano by Italian designers Domenico Dolce and Stefano Gabbana.

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