• Job Description

  Req#: FLOOR035639

  Summary: Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Interested in upward movement and more responsibilities in the near future. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies; including

  • Regular and consistent attendance
  • Handling of emergency situations when called upon to do so
  • General cleaning duties; and
  • Compliance with our company dress code.

  Essential Duties and Responsibilities for each position include, but are not limited to, the following:

  • Unloading Trucks: Taking items off delivery trucks and moving them to the backroom.
  • Sorting Products: Organizing and categorizing merchandise in the backroom as well as labeling items per Regal's policies and procedures.
  • Stocking Shelves: Restocking shelves, reorganizing shelves, and ensuring each area is following Regal's policies and procedures.
  • Vendor and Driver Interaction: Engaging with vendors and delivery drivers in a positive and professional manner.
  • Inventory Management: Properly ensuring each item is properly accounted for, and is in good receiving condition following Regal's policies and procedures.
  • Excellent Communication: Having excellent communication skills in communicating errors to co-workers and management when applicable.

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Education/Experience:

  Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.

  If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.

  Language Ability:

  Possess good public speaking, listen effectively and respond clearly and directly.

  Math Ability:

  Perform calculations with speed and accuracy and identify and correct errors.

  Reasoning Ability:

  Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition.

  Personal Skills:

  Possesses excellent communication skills with co-workers and management. Establish goals, budget time, and set priorities to achieve desired objectives.

  Physical Demands:

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 80 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

  Qualifications

  Behaviors

  Required

  Loyal : Shows firm and constant support to a cause

  Innovative : Consistently introduces new ideas and demonstrates original thinking

  Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

  Enthusiastic : Shows intense and eager enjoyment and interest

  Dedicated : Devoted to a task or purpose with loyalty or integrity

  Preferred

  Functional Expert : Considered a thought leader on a subject

  Thought Provoking : Capable of making others think deeply on a subject

  Leader : Inspires teammates to follow them

  Team Player : Works well as a member of a group

  Motivations

  Required

  Self-Starter : Inspired to perform without outside help

  Peer Recognition : Inspired to perform well by the praise of coworkers

  Entrepreneurial Spirit : Inspired to perform well by an ability to drive new ventures within the business

  Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

  Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

  Preferred

  Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Regal Cinemas is an American movie theater chain headquartered in Knoxville, Tennessee.

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