• Job Description

  Req#: 23-090

  Description

  Join the #HamFam!

  After over 60 years in business, we're still deeply committed to Making Meals Memorable. We're the home of The World's Best Ham™, and the secret to our success isn't a secret at all--it's our people. We're a high-performance team committed to being authentic in everything we do and to living our Values in full view of the communities we serve and we're looking for a Store Supervisor to join our team! This is a full time, benefits eligible role that supports all aspects of store operations and ensures customers receive excellent service and quality. We have a casual environment AND we offer better work/life balance, too. Our stores are open Monday through Saturday from 9:30 AM to 6:30 PM - and we're closed on Sundays. Bring your restaurant, retail or hotel customer service experience to HoneyBaked and grow your career!

  WHAT YOU'LL DO:

  • Manage Store Operations as assigned by Manager and assume all operational control in the absence of Manager.
  • Assist in hiring and training of all associates and ensure expectations for each position are met. Assist Manager in the implementation of development plans for staff.
  • Be able to effectively work and train all positions in both the front and back of the house.
  • Performs various administrative functions i.e banking and scheduling meeting.
  • Coaches associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations.
  • Execute store opening / closing procedures and daily / weekly reports.
  • Manage/monitor labor and adjust the store staffing based on the demands of the business.
  • Monitor production and sales efficiencies including wait times, yields and product quality.
  • Ensures proper sanitation procedures are followed including hand dip, hair nets, gloves and aprons. Ensures proper use of equipment. Monitors stocking and clean up duties.
  • Ensures FIFO rotation of all product in FOH and BOH including unproduced and produced hams and turkeys.
  • Handles complaints with 100% Customer satisfaction according to Company policy.
  • Participate in catering and gifting sales and fulfillment in all B2B and Catering processes.
  • Lead merchandising transition from promotion to promotion and ensures proper Holiday and non-Holiday set up.

  WHAT WE THINK YOU'LL NEED:

  High school diploma or equivalent. Basic computer skills including Microsoft Word, Excel and Outlook. 2 years of restaurant or service industry experience desirable and prior supervisory experience recommended. Good understanding of a production facility operations - equivalent to 1-2 years' work experience. Valid driver's license and reliable transportation to assist with catering orders/deliveries.

  WHAT WE OFFER

  • Competitive pay
  • Fun and casual environment
  • Flexible hours
  • Opportunity to grow your career with a premier brand!

  Benefits for full time Store Supervisors include: medical, dental and vision insurance options, life insurance, long term and short-term disability coverage options, paid time off, a 401(k), annual bonus opportunities, a tuition assistance program, access to our Employee Assistance Program and associate discounts on our fantastic products! Store Supervisor pay ranges from $17 to $21 per hour, depending on experience.

  GET TO KNOW US!

  Find out more about HoneyBaked (along with some fantastic recipes!) on our YouTube channel here

  OTHER THINGS TO KNOW:

  Physical dexterity and mobility to perform demands of the job which may include working with a hot torch. Requires bending, stooping, standing for long periods, twisting and lifting products and supplies, some of which may be up to 65 lbs.

• About the company

  The Honey Baked Ham Company offers delicious, fully-cooked hams, turkey breasts and other premium meats, as well as heat-and-serve sides, lunch, catering and desserts. Pick up in-store or shop online for in-home delivery.

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