• Job Description

  Req#: R0011301

  Position Title: Graduate Assistant, Communications

  This is a university paid position.

  Purpose/Role of the position:

  The Graduate Assistant, Communications will assist the Office of External Affairs and Communications (OEAC) with operational support, including inbox management, data reporting, research, content development/management, project management, writing, and general communications support. Students in this role will work at both the campus location and the Mill location in downtown Manchester, NH.

  Introduction

  Southern New Hampshire University is seeking a Graduate Assistant, Communications.

  Essential duties and responsibilities of this position include the following:

  • Inbox Management: Respond to incoming student inquiries about university-verified achievements and Merit, SNHU’s student success platform.
  • Data Reporting: Pull engagement metrics for OEAC social media accounts and assist with media coverage reports.
  • Research: Help inform OEAC’s social media strategies by researching social media trends and pulling benchmarking data via Rival IQ.
  • Content Development/Management: Build templates in Marketing Cloud for scheduled communications, draft social media content, upload content to OEAC’s YouTube and WordPress accounts, provide writing and copy-editing support, and assist with content management for SNHU TV.
  • Project Management: Monitor and manage student worker tasks using Wrike, OEAC's project management software.

  Minimum Qualifications:

  • Full-time enrollment in a Graduate Day program
  • Preference will be given to candidates with undergraduate degrees in Communications, Art & Design, Marketing, and Liberal Arts who are pursuing a graduate degree in a communications-related field.

  Work Hours:

  • The team’s typical office hours are Monday-Friday, 8 am – 4:30 pm, with coverage for events on nights and weekends as needed. Hours for this position will not exceed 25 hours per week, and schedule will be set with supervisor week to week, based on the needs of the department.
  • Hourly rate of pay for the 2022-23 academic year is $14.00.

  This position will reside within the Office of External Affairs and Communications and is a remote or hybrid position. Please submit a cover letter and resume along with your application.

• About the company

  At SNHU, we put our mission to work — and it makes for much more than your typical 9 to 5. In fact, it’s one of many reasons we’ve been voted one of The Chronicle of Higher Education’s best colleges to work for every year since its inception. We’re proud to hold that title, because it shows that even as we grow, we’re still committed to creating opportunities – both for our learners and our employees. From online faculty and staff positions to work study opportunities for campus learners, we offer a supportive space to start or continue a career in higher education.

Notice