RMIT University

Student Lifecycle Officer


PayCompetitive
LocationMelbourne/Victoria
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: JR34381

      Overview:

      • Full-time, Fixed Term position until December 2025

      • Salary Level HEW 5 + 17% Superannuation

      • Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University

      About the role

      As Student Lifecycle Officer, you will support the effective day-to-day operations of academic administration across all programs, modes and locations. You will primarily focus on the administration of Student Conduct matters across the STEM College, however, will have the opportunity to learn and grow in a broad range of student lifecycle activities across the College.

      To be successful in this position, you will have:

      • Demonstrated experience in delivering administrative and/or student conduct services in an educational environment

      • Demonstrated ability to work effectively, flexibly and collaboratively with colleagues within and beyond the immediate work unit, contributing to the achievement of team goals

      • Demonstrated commitment to quality and continuous improvement, and proven ability to interpret and apply policies, procedures, and systems consistently, provide advice and drive creative solutions

      • Proven ability to work independently and meet deadlines in a demanding environment with excellent attention to detail and a commitment to quality assurance

      • Demonstrated organisational, interpersonal, oral and written communication skills and proven ability to liaise effectively with a wide range of management, staff and external parties on complex, sensitive and confidential issues

      • Demonstrated ability to communicate effectively with clients and customers and commitment to delivering excellent customer service

      • Demonstrated high-level computer skills using Word, Excel, databases, Internet and email with accuracy and attention to detail

      Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

      About the College

      The STEM College Office Professional staff provide exceptional and efficient support to the College. The Learning, Teaching and Quality teams support:

      • Quality Enhancement

      • Learning and Teaching support

      The Professional shared services Group delivers service to all four School across five distinct functions:

      • Student Lifecycle

      • Planning & Operations

      • Technical Services

      • Program & Governance

      • WIL & Engagement

      The STEM College Office professional staff are instrumental in providing students with a transformative and enriched learning experience, and in supporting our research and engagement administration activities. Centralised in the STEM College Office, at our City and Bundoora campuses, professional staff members have opportunities to cross-skill, engage in professional development and develop their own career paths.

      https://www.rmit.edu.au/about/schools-colleges/stem-college

      To Apply

      Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.

      For further information about this position, please see the Position Description hyperlinked below or contact Wagner De Moura Junior ( Student Lifecycle Manager ) via email wagner.demoura@rmit.edu.au.

      Position Description – Student Lifecycle Officer

      Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page.

      Applications Close:

      7 Nov 2024 11.59 pm

      RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Isla n der community.

      At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms) . To discuss adjustment requirements, please contact Dani, v ia talentsupport@rmit.edu.au or visit our Careers page for more contact information - https://www.rmit.edu.au/careers .

      We are a Circle Back Initiative Employer – we commit to respond to every applicant.

  • About the company

      Founded in 1887 by Francis Ormond, RMIT began as a night school offering classes in art, science, and technology, in response to the industrial revolution in Australia.

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