• Job Description

  Req#: 499
  Position Type:
  Spartan Recreation
  
  
  Date Posted:
  12/2/2024
  
  
  Location:
  San Jose, CA
  
  
  Assist in building an inclusive, welcoming, and fun Outdoor Rental Center community through individual interactions, programs, and activities.
  Provide excellent customer service to all patrons who visit the Outdoor Rental Center.
  Educate renters how to properly set up, use, and clean the equipment being rented.
  Assist with the cleaning, repair, maintenance and operation of all program equipment.
  Communicate effectively with all staff and patrons.
  Maintain equipment safety and maintenance logs, and keep all necessary reports and documentation in order.
  Assist in the development, facilitation, set up and take down of programs and events.
  Enforce and interpret all policies and procedures of the facility.
  Attend all regularly scheduled staff meetings, training days, and workshops.
  Perform additional duties as assigned.
  Knowledge of rental center policies and procedures and ability to manage situations which require resolution and problem solving.
  Ability to work in conditions with indirect supervision.
  Strong customer service and interpersonal skills, ability to manage equipment. • In general, the position works a schedule based on business needs.
  First Aid/CPR/AED certification, American Red Cross preferred. Online certifications will not be accepted. (May be obtained as part of training/onboarding.)
  Must be a current matriculated SJSU student
  Must be a matriculated SJSU student and continuously enrolled at least half-time* during the academic term.
  This position is non-exempt from the provisions of Section 1 of the California Industrial Welfare Commission Orders.
  In general, the position works a schedule based on business needs and requires early morning, evening and weekend work.
  When school is in session student assistant may work up to, but not in excess of 20 hours per week (among all concurrent positions).
  When classes are not in session (i.e. summer break) student assistant may work up to, but not in excess of 40 hours per week.
  CSU - Injury and Illness Prevention Program - one time course
  CSU - Preventing Discrimination and Harassment for Non-Supervisors – required every two years
  CSU - Sexual Misconduct Prevention Program (Title IX) - required every year • Data Security and FERPA - required every two years
  Job Title: Outdoor Rental Center Attendant
  Classification Title: Student Assistant I
  Job Code/Grade: Hourly, Non-Exempt
  Department: Spartan Recreation
  Supervisor: Outdoor Adventures and Rental Center Supervisor
  Location: Spartan Recreation & Aquatic Center (SRAC)
  The Student Union of San Jose State University is 501(c) (3) nonprofit auxiliary that maintains two major facilities at San José State University in downtown San José, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. The Student Union functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators.
  Mission
  The Student Union, Inc. of San Jose State University supports the development, growth, and well-being of students and the campus community by providing diverse programs, desired services, and quality facilities to enhance the collegiate experience.
  Job Summary
  Under direct supervision of the Outdoor Adventures Coordinator, the Outdoor Rental Attendant is responsible for administering the operations of the Outdoor Rental Center in Spartan Recreation. Some of these responsibilities include educating renters on proper equipment usage, inspecting returned equipment for cleanliness and damages, cleaning, repairing and maintaining equipment, and assisting in the equipment logistics for Outdoor Adventures wilderness outings.
  Essential Functions and Tasks
  • Assist in building an inclusive, welcoming, and fun Outdoor Rental Center community through individual interactions, programs, and activities.
  • Provide excellent customer service to all patrons who visit the Outdoor Rental Center.
  • Educate renters how to properly set up, use, and clean the equipment being rented.
  • Assist with the cleaning, repair, maintenance and operation of all program equipment.
  • Communicate effectively with all staff and patrons.
  • Maintain equipment safety and maintenance logs, and keep all necessary reports and documentation in order.
  • Assist in the development, facilitation, set up and take down of programs and events.
  • Enforce and interpret all policies and procedures of the facility.
  • Attend all regularly scheduled staff meetings, training days, and workshops.
  • Perform additional duties as assigned.
  Knowledge, Skills and Abilities (KSAs)
  • Knowledge of rental center policies and procedures and ability to manage situations which require resolution and problem solving.
  • Ability to work in conditions with indirect supervision.
  • Strong customer service and interpersonal skills, ability to manage equipment. • In general, the position works a schedule based on business needs.
  Qualification and Specifications
  • First Aid/CPR/AED certification, American Red Cross preferred. Online certifications will not be accepted. (May be obtained as part of training/onboarding.)
  • Must be a current matriculated SJSU student
  • Must be a matriculated SJSU student and continuously enrolled at least half-time* during the academic term.
  Physical Demands and Work Environment
  1. The position works in an indoor, recreation facility program-oriented environment. a. The physical demands of this position are described below
  i. Sitting, walking, twisting, bending, climbing, pulling, pushing, squatting, crawling, kneeling, balancing, reaching, and coordination (eye, hand, foot).
  ii. Fall (Slip, Trip) Conditions that result in falls (impacts) from height or traditional walking and playing surfaces.
  iii. Lifting and carrying, often 10-25lbs, frequently 26-50lbs, occasionally 50-75 lbs. iv. Hearing and speaking to exchange information in person or on the telephone. v. Chemical exposure - absorption through the skin, inhalation, or through the bloodstream that causes illness, disease, or death.
  Minimum Hourly Salary: $18.00 - Maximum Hourly Salary: $20.75
  • This position is non-exempt from the provisions of Section 1 of the California Industrial Welfare Commission Orders.
  • In general, the position works a schedule based on business needs and requires early morning, evening and weekend work.
  • When school is in session student assistant may work up to, but not in excess of 20 hours per week (among all concurrent positions).
  • When classes are not in session (i.e. summer break) student assistant may work up to, but not in excess of 40 hours per week.
  Benefits
  
  This position is employed through Student Union at San Jose State University which offers employees to receive 24 hours of sick pay during the calendar year.
  Equal Opportunity/Affirmative Action
  
  The Student Union of San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of race, color, religion, national origin, age, sex, marital status, pregnancy, disability, veteran’s status, or sexual orientation consistent with applicable federal and state laws. The Student Union and SJSU have a firm and unambiguous commitment to the active elimination of discrimination, and the affirmative recruitment of a diverse, multi-racial community of students, faculty and staff.
  California State University (CSU) Learning & Development
  
  Within the first month, all employees are required to complete the following compliance online training sessions through CSU Learn, the University's employee training platform. Employees will be enrolled in the training soon after their appointment is processed and will be notified via email from CSULearn@sjsu.edu.
  • CSU - Injury and Illness Prevention Program - one time course
  • CSU - Preventing Discrimination and Harassment for Non-Supervisors – required every two years
  • CSU - Sexual Misconduct Prevention Program (Title IX) - required every year • Data Security and FERPA - required every two years
  Background Check and Fingerprinting
  
  Student Union employees are required to undergo and completed a successful background check that includes verification of employment and education, as well as a check of criminal records for employment. Candidates for positions where the employee will come in regular contact with minors and cash management will be required to be fingerprinted. This policy includes emergency hires and may also be applicable to volunteers depending on the work they will be doing.
  
  In some cases, the background check will include a credit check and/or a Department of Motor Vehicles check, as well as a check of licenses and certificates when applicable. All background checks are conducted through the Student Union third-party vendor, Accurate Background.
  California Child Abuse and Neglect Reporting Act
  
  All Student Union at San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
  
  
  
  

• About the company

  San José State University is a major, comprehensive public university located in the heart of Silicon Valley. As the oldest state university in California, SJSU is a distinct blend of the traditional and the innovative. SJSU is firmly committed to teac...

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