• Job Description

  Req#: 5902
  Position Type:
  '); 'Temporary Employment
  
  
  Date Posted:
  5/1/2025
  
  
  Location:
  Lincoln Center
  
  
  Date Available:
  05/01/2025
  
  
  Strong oral and written communication skills.
  Proficiency in computer applications, including Microsoft Office and/or Google Workspace.
  Demonstrated success in a customer service role or within a professional office environment.
  Associate’s degree or higher.
  Bilingual fluency in English and Spanish.
  Prior experience working in a school or district office setting.
  Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
  Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  Chapel Hill- Carrboro City Schools Job Description
  Job Title: Student Registration & Enrollment Specialist	Salary: $20/hour
  Reports To: Director of Student Assignment & Enrollment	Salary Grade: Temporary
  Work Location: Lincoln Center	FLSA Status: Nonexempt
  Work Schedule: Monday - Friday (40 Hours/Week)
  Position Summary
  The Student Assignment and Enrollment Specialist serves as a vital point of contact for current and prospective Chapel Hill-Carrboro City Schools (CHCCS) families by delivering exceptional customer service in person, via phone, and through email. This position facilitates the student registration process, particularly assisting families who are unable to complete online applications.The specialist is responsible for reviewing and processing registration and enrollment documentation to ensure full compliance with federal, state, and local policies and laws. A key function of the role is to verify student residency using the district’s assignment map and ensure proper school placement. The position requires close collaboration with various departments including but not limited to special education, transportation, and school-based staff, to support a smooth school transition for newly enrolled students. Additional responsibilities may include managing student transfers, address changes, and conducting domicile investigations, as well as performing other duties related to enrollment and student assignment as needed. Maintaining strict confidentiality and exercising professionalism and efficiency are essential to success in this role. The ideal candidate will be detail-oriented, customer-focused, and committed to upholding the values and goals of CHCCS in all interactions and processes.
  Essential Duties
  Provides excellent customer service to current and prospective Chapel Hill-Carrboro City Schools families both in person, via telephone, and email. Facilitates the registration application process with families for new students that are unable to complete the process online. Reviews and processes required registration and enrollment documentation to ensure compliance with federal, state, and local laws and policies. Maintains strict confidentiality with all student information and documents. Utilizes the school district’s student assignment map to ensure that all registered students are domiciled for Chapel Hill-Carrboro City Schools. Collaborates with other departments such as special education, transportation, school data managers, etcetera to help ensure a successful start at their assigned school. Assists with all other student assignment, registration, and enrollment related tasks as assigned. These tasks may include but are not limited student transfers, address changes, and domicile investigations. Handles all work related matters in an efficient, professional, and confidential manner while adhering to the goals of providing excellent customer service.
  Education/Experience Requirements

  Minimum Qualifications: Strong oral and written communication skills. Proficiency in computer applications, including Microsoft Office and/or Google Workspace. Demonstrated success in a customer service role or within a professional office environment. Preferred Qualifications: Associate’s degree or higher. Bilingual fluency in English and Spanish. Prior experience working in a school or district office setting.

  Physical Requirements

  Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

  Disclosure

  This document provides descriptive information about the above Chapel Hill-Carrboro City School position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Chapel Hill-Carrboro City School reserves the right to make changes to this document as deemed necessary without providing advance written notice.

  Approved By: Date Created/Revised:
  
  
  

• About the company

  Chapel Hill-Carrboro City Schools is a school district which educates over 12,000 students in the southeastern part of Orange County, North Carolina.

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