University of Arizona
Student Services Administration Professional I
This job is now closed
Job Description
- Req#: req22754
- Respond to phone and email inquiries from students, faculty, and staff in a timely and professional manner.
- Steward of applicant/student records and data.
- Oversee records and communications in GradPath, UAccess, GradApp, GradSlate, OnBase, Outlook, etc.
- Follow guidelines for filing and archiving data for easy retrieval.
- Maintain and track all records associated with applicant/student files in necessary admissions/student-related systems.
- Recommend changes or enhancements that might improve overall team performance and the applicant or student experience.
- Review of graduate applications for compliance with admissions requirements.
- Review forms submitted by students in the GradPath system to document completion of steps to earn degrees.
- Review formatting of dissertations and theses submitted for archiving.
- Maintain accurate student records.
- Process defers, term updates, and Program Additions.
- Communicate with applicants, Graduate Program Coordinators, agencies, and other campus units to assist with the application and admissions process.
- Ensure that the GrADS team contributes to program, applicants, and students’ confidence in the UArizona Graduate College as an excellent institution.
- Clarify policies and procedures for students and departments.
- Assist with workshops designed to train new personnel working with graduate students.
- Computer skills, including MS Office.
- Excellent organizational and communication skills with high attention to detail and accuracy while working under pressure.
- Excellent written and oral communication and presentation skills.
- Team player with a positive attitude (be willing to collaborate with and assist others). Ability to set daily priorities and meet team goals.
- Self-starter with strong work ethic.
- Bachelor’s degree or equivalent advanced learning attained through professional level experience required.
- One year of relevant work experience required.
- Experience working with UA student information system (UAccess).
- Experience using GradApp, GradPath, OnBase, and Slate.
- Proficiency in a second language.
Student Services Administration Professional I Posting Number req22754 Department Graduate College Admin Department Website Link http://grad.arizona.edu Location Main Campus Address Tucson, AZ USA Position Highlights The Graduate College is seeking applications for a Student Academic Specialist. The person holding this position will perform duties as part of the Graduate Admissions & Degree Services (GrADS) section of the Graduate College and report to the GrADS Assistant Director. The incumbent in this role will receive and process admissions documentation and track students’ academic progress and completion of degree requirements, as well as consult with students, academic program coordinators, Directors of Graduate Studies, faculty, and other campus partners to ensure compliance with University and Graduate College policies and procedures. This is a fast-paced collaborative work environment that requires attention to detail as well as efficient and effective communication.
Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here .
Duties & Responsibilities Student Services
Documentation
Communication
Other duties as assigned.
Knowledge, Skills, and Abilities (KSAs)
Minimum Qualifications Preferred Qualifications FLSA Non-Exempt Full Time/Part Time Full Time Number of Hours Worked per Week 40 Job FTE 1.0 Work Calendar Fiscal Job Category Student Services Benefits Eligible Yes - Full Benefits Rate of Pay $20.33 - $25.41 Compensation Type hourly rate Grade 5 Compensation Guidance The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.
The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.Career Stream and Level PC1 Job Family Student Services Admin Job Function Student Services Type of criminal background check required: Name-based criminal background check (non-security sensitive) Number of Vacancies 1 Target Hire Date 6/23/2025 Expected End Date Contact Information for Candidates Kristi Davenport, kdavenport@arizona.edu
Open Date 5/8/2025 Open Until Filled Yes Documents Needed to Apply Resume and Cover Letter Special Instructions to Applicant Notice of Availability of the Annual Security and Fire Safety Report In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.About the company
95194 The University of Arizona is a public land-grant research university in Tucson, Arizona.
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