Employer Industry: Education Services

Why Consider this Job Opportunity:
- Salary up to $39,104 per year
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere in the United States (except for specific states)
- Comprehensive benefits package including health, dental, and vision insurance, 401k plan, and life and disability insurance
- Supportive and collaborative work environment
- Opportunity to make a positive impact on students' education and career goals

What to Expect (Job Responsibilities):
- Provide exceptional phone, chat, and email customer service to enrolled students and parents
- Respond to inquiries and requests in a timely and professional manner
- Deliver effective student communications with accurate and compelling information
- Serve as a liaison between students, parents, and team members to resolve issues
- Document all student and parent contact for continuity of customer service and data analysis

What is Required (Qualifications):
- At least one year of professional experience in customer service
- Enthusiastic, confident, and optimistic demeanor
- Ability to thrive in a fast-paced environment and multitask
- Strong time management skills for remote work
- Modern tech fluency, including proficiency in MS Office suite and communication platforms

How to Stand Out (Preferred Qualifications):
- Experience with CRM tools
- Experience in test preparation, academic support, or admissions

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