• Job Description

  Req#: 1543855

  Job Description: Do you love figuring out how to make systems run smoothly? Are the connections between processes, workflows, and data as they relate to student success outcomes and experience more clear to you than others? Arcadia is seeking an operational professional with a knack for communicating with partners, developing timelines, staying within budget, and executing essential university systems. Are you passionate about getting things done in an organized and efficient way? Your expertise in administrative processes, technology, and office management will critically support the core operations within the Division of Student Success. Your coordination, collaboration, planning, execution, and process management skills are all traits that are essential for this role. Additionally, you will collaborate daily with a team of passionate higher education professionals committed to ensuring students' success.

  Location: Glenside

  Responsibilities :

  Administer key technology and systems to support the Division's operations.

  • Provide administrative support and management for several of the Division's technology systems, including the online form system, Salesforce CRM, and PowerCampus.
  • Oversee the management of the Undergraduate and Graduate academic policies and procedures online form system to ensure continuity, timeliness, and responsiveness.
  • Assist in supporting effort connected to our federal Title III Grant Activity: Digital Transformation (Data Warehouse and the CRM).
  • Support in building data pipelines, ensuring workflow reliability, and workflow and process improvements.

  Be a reliable and attuned communicator.

  • Organize and execute the Division's ongoing communication including managing inboxes, community communication campaigns to the University community, other intervention priorities across platforms.
  • Support the maintenance and improvement of unit communication and support materials (website, print material); serve as a Division PowerUser for WordPress.
  • Maintain up-to-date records in all systems.

  Execute operational processes to make the Division run smoothly.

  • Work proactively to identify and support the administrative needs of the Division's staff, programs, and services. Using your knowledge of our core services, provide administrative support that allows team members to stay appropriately focused on the high-level data and technology focused goals of the Title III grant.
  • Provide core administrative assistance such as scheduling, document management, supply coordination, budget processing, purchasing, and travel management. Support the Division's human capital needs, including organizing talent searches and onboarding new employees to university processes.
  • Perform related duties as assigned, within your scope of practice.

  Foster the success of students through key divisional projects and interventions

  • Serve as the administrative lead in Division intervention projects, including support for Academic Standing, the Student Success Hub, and the University separation/return processes. This includes managing data, communication, workflows, and other duties as assigned.
  • Provide support as directed for Division annual projects and processes, such as the academic catalog, data generation and reporting, and Title III Grant activity.
  • Play a key role in implementing important Division programming, events, and meetings.
  • As requested, plan and execute event/meeting operations (space, invitations, catering, & other logistics) including related implementation responsibilities for first-year seminars, Phi Kappa Phi, and Alpha Epsilon Lambda
  • Provide essential organizational schedule management and other administrative key support to our team.

  Qualifications :

  Required Qualifications

  • Bachelor's degree.
    
  • Previous experience in administrative roles, office management, operations, or executive administration.
    
  • Proactive and self-sufficient in managing operations.

  Required Skills

  • Strong initiative, action orientation, resourcefulness, and creative problem-solving skills.
    
  • Sharp organizational skills and attention to detail.
    
  • Ability to work independently and efficiently to meet deadlines in a multifaceted environment.
    
  • Strong oral, written, and interpersonal skills.
    
  • Tech-savvy, especially with learning new systems and platforms. Proficiency in Zoom, Microsoft Office Suite, and Google Suite (Docs, Sheets, Gmail, Gcal).
    
  • Team player who is able to work professionally and positively with students, faculty, and staff.
    
  • Must have strong ethics, integrity, and maintain confidential information.

  Application Instructions :

  • Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration. Please do not email application materials to the hiring manager. Due to the volume of applications received, communication will generally be limited to candidates selected for additional consideration.
  • Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration.

  Arcadia University is a top-ranked private University in Greater Philadelphia that provides a values-based, authentic educational experience by placing students at the center. The Institute of International Education has consistently ranked Arcadia first in the nation for study abroad, and the Princeton Review has ranked Arcadia among the "Best in the Northeast" for 10 consecutive years. The University's graduate programs in Physical Therapy, Physician Assistant, Education, and Public Health are nationally ranked in their respective categories by U.S. News & World Report, which cites Arcadia for being among the top study abroad programs and a top performer for social mobility. Arcadia is home to a close-knit and welcoming community that supports students throughout their journey. Arcadia's quality academic programs, unique approach to a liberal arts education, and supportive community guide students toward degree completion and career success. Learn more about our vibrant community at www.arcadia.edu .

  
  

  We welcome candidates who can contribute to the excellence of our community. The successful candidate will demonstrate examples of ways they will incorporate our values in their work.

  
  

  At Arcadia University, our Lived Values are the foundation of our highly regarded, values-based learning community, which reflects the world in which we want to live. As such, Arcadia actively seeks and welcomes candidates who embrace those values. Arcadia prohibits discrimination against individuals on the basis of ethnicity, national origin, ancestry, race, color, religion, creed, sex, gender, marital status, affectional or sexual orientation, age, gender identity, military or military veteran status, disability, family medical or genetic information, or any other legally protected characteristic. All offers of employment are conditional based on the successful completion of a background check. Employment may not begin until the University accepts the results of the background check.

  Arcadia offers a competitive benefits package that includes excellent healthcare, generous tuition benefits for employees and their families, retirement benefits, health and wellness programs and resources, and much more.

  Position Code: AC0254

• About the company

  Arcadia University is a private university in Glenside, Pennsylvania.

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