Stevens Institute of Technology
Student User Support Specialist *REMOTE ONLY*
This job is now closed
Job Description
- Req#: RQ23833
Employer Industry: Information Technology
Why Consider this Job Opportunity:
- Highly competitive pay rate
- Opportunity to work with a diverse range of technologies and gain valuable experience
- Excellent customer service orientation required
- Opportunity for growth and development within the organization
- Professional and collaborative work environment
- Opportunity to provide support and service to the user community
What to Expect (Job Responsibilities):
- Collect information through customer conversations and ticketing system to address user's questions or needs
- Provide tier-one support to the user community
- Set up computers and/or printers for end-users
- Update departmental documentation and ticketing system resources
- Support various projects within Information Technology and the organization as requested
What is Required (Qualifications):
- Must be a rising senior, junior, or sophomore undergraduate student at Stevens
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and collaborative environment
- Strong analytical skills and problem-solving abilities
- Competency in Microsoft technologies and mainstream technologies
How to Stand Out (Preferred Qualifications):
- Prior customer service experience
- Familiarity with computer configurations, web browsers, email, etc.
#InformationTechnology #UserSupport #CustomerService #GrowthOpportunity #ProfessionalEnvironment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Stevens Institute of Technology is a private research university in Hoboken, New Jersey.
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