• Job Description

  Req#: R100115201

  QUALIFICATIONS:

  • Bachelor’s Degree from an accredited college or university with major coursework in marketing, sports management, business administration or other related field
  • Box office/ticketing experience, from a sports facility, convention center, or other multi-purpose public assembly facility preferred
  • Ability to Promote and sell group sales for selected events at both the Huntington Center and Glass City Center
  • Ability to work beyond normal business hours as required, based on event calendar
  • Proficiency in Microsoft Office applications (i.e., Excel, Outlook, Word and PowerPoint) and word processing
  • Must be extremely organized
  • Excellent communication skills with the ability to work directly with suite clients, groups sales leaders, and the general public
  • Ability to work independently, with minimal supervision and excellent time management skills is required
  • Willingness to Perform other duties and responsibilities as assigned

  Job Functions:

  • Responsible for processing all suite and premium tickets as well as group orders
  • Establish and maintain effective working relationships with internal/external customers
  • Exercise confidentiality and integrity upon handling personal and financial customer information
  • Manage premium and group ticket inventory with box office manager
  • Work as a liaison to the Toledo Walleye Hockey club to ensure premium seat holders are satisfied and keep updated with renewals of accounts
  • Effectively Sell group tickets and maintain an accurate group sales database
  • Complete a Group Sales summery for events that have Group tickets sold
  • Provide leadership for Box Office personnel
  • Opens and or closes ticket window as required
  • Efficiently and courteously answer questions and phone calls concerning prices, seating and events and other inquires to upcoming events
  • Sell tickets at the Box Office window as well as assist in the lobby on event days helping guests with their mobile tickets
  • Work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) workdays and extended numbers of days
  • Perform other duties as assigned.

  This position offers a competitive salary and benefits package.

• About the company

  ASM Global is a venue & event management company based in LA, specializing in managing stadiums, convention centers, theaters, and unique venues.

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