• Job Description

  Req#: R0008159

  Job Description:

  Step into a pivotal role this summer at Berklee College of Music as an Area Coordinator, where you'll be at the heart of our vibrant Summer Programs. Overseeing the daily operations of residence halls for over 20 unique programs, including our Five-Week Program, you'll cater to a diverse group of artists exploring their interests in music and dance. This dynamic role not only calls for strong administrative skills, but also offers the rewarding opportunity to connect with students and their families, ensuring their Berklee experience is both enriching and memorable.
  
  In this position, you'll lead and inspire a team of Summer Programs staff, managing everything from housing assignments to event planning. Your role is vital in aligning our educational mission with the student’s residential experience, requiring a blend of creativity, leadership, and robust problem-solving skills. Ideal for professionals experienced in student supervision or residential life, this role is your chance to make a tangible impact on current and future artists and musicians. Join us at Berklee this summer and bring your passion for student development to an institution renowned for shaping the future of music and the arts.
  
  
  During the summer, Berklee hosts approximately 20 small programs and one large five-week program. The primary population is minors ranging from 15-18 years of age, which results in specific training in working with minors. This also includes almost daily contact with parents.

  Essential Responsibilities Include:

  • Assisting with the overall administration and daily operation of on campus residence halls

  • Developing and overseeing an efficient system for managing the Summer Programs' activities budget and reviewing, approving, or denying Residence Hall events planned by Resident Assistants

  • Providing direction to the Summer Programs staff regarding occupancy reports, no-show verification, damage billing, opening and closing, assignments, health and safety inspections, and other operational functions

  • Working directly with hall staff to approve and process all room trades

  • Managing the housing assignment process for all summer programs

  • Assisting in coordinating all special interest housing assignments

  • Serving as an escalation contact for students and parents with housing concerns

  • Assisting the Director of Summer Programs Student Life in documenting all major processes

  • Following up on open work orders and the status of ongoing facilities concerns
    

  Staff Supervision and Training of Resident Assistant Staff

  • Providing orientation, training, supervision, and regular evaluation of 12-18 Summer Programs staff members

  • Conducting weekly meetings with Summer Programs Assistant Resident Directors (SPARDs) and Summer Programs Assistant Managers (SPAMs) to develop and review goals/outcomes achieved, discuss issues, recognize contributions, provide and solicit feedback

  • Assessing skills and development of SPARDs and SPAMs while providing experiences, opportunities, and training to support their development

  • Attending all departmental and divisional training sessions and workshops, as required. This may include planning and facilitating training sessions for the hall and department as a whole.

  
  Residential Education

  • Promoting the holistic development of students as a partner in the academic mission of the institution

  • Overseeing event planning in collaboration with Summer Programs Assistant Managers

  • Assisting with the training of Resident Assistants on Residential Curriculum and assist in the development of educational strategies

  • Supporting Resident Assistants in the design, execution, and assessment of educational strategies
    

  Crisis Intervention

  • Serving on the Senior on Call rotation, providing 24/7 coverage during each shift

  • While on call, maintaining a 10-minute response time for the entire campus

  • Following protocol when responding to incidents

  • Providing appropriate follow-up to incidents

  • Acting as the college representative during non-business hours

  • Responding to incidents that involve any Berklee student and/or guests

  • Serving as the Primary on Call as needed for staff retreats and trainings
    

  Facility Management

  • Conducting weekly building walk-throughs and report facility/safety concerns

  • Managing room condition reports

  • Submitting work orders in a timely manner

  • Working with Physical Plant/Facilities staff to resolve maintenance issues, incidents of vandalism, and schedule routine maintenance improvements

  • Inspecting rooms at the beginning, during, and end of the summer, billing for damages when residents move out

  • Providing insight and reports on future building needs

  • Working collaboratively with the Housing and Residential Operations team

  Student Conduct

  • Hearing cases for the entire student population, as assigned by the Director of Summer Programs Student Life

  • Participating in regular meetings to discuss cases

  • Adjudicating and sanctioning students in violation of any policies

  • Maintaining timely and accurate judicial records

  
  Departmental and Divisional Involvement

  • Attending and participating in all professional staff training

  • Collaborating with other departmental and university offices, such as Public Safety, Counseling Center, Student Activities, Diversity and Inclusion, as needed

  • Representing Summer Programs at on campus and off campus events

  • Representing the department at various functions such as BRASS Day, Opening Day, recruitment events, etc.

  • Participating with other department staff in the development and review of department policies, procedures, goals, and objectives

  • Working with other department staff on processes and projects, such as resident room selection, move-in and move-out, and system-wide programs

  Knowledge and Skills Required

  • Experience in college student or minor supervision, residential life, judicial affairs, orientation, or student activities

  • Excellent administrative, as well as written and oral communication skills are required

  • Strong organizational and record-keeping skills

  • Creativity, self-motivation, and ability to work in groups as well as independently

  • Ability to manage projects, delegate tasks, and provide excellent customer service

  • Positive attitude
    

  About Berklee’s Pre-College, Online, and Professional Programs Division

  Berklee’s division of Pre-College, Online, and Professional Programs (POPP) is at the forefront of contemporary music education worldwide, serving more than 3.5 million students to date. Currently comprising Berklee Online, Berklee Summer Programs, and Berklee Press, POPP is shaping the key players of tomorrow’s music industry through innovative study in performance, production, business, theater, dance, and more. Students emerge from programs with a professional portfolio, practical job skills, and a strong sense of community. Through internationally acclaimed online courses and degree programs, intensive summer programs and workshops, textbooks that are the definitive source on their subjects, and emerging K-12 offerings, POPP brings the best of Berklee to students all over the world, no matter their ability, background, or level of experience.

  This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

  Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee :

  We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

  As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

  Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

  *Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

  Employee Type:

  Temporary (Fixed Term)

• About the company

  Berklee College of Music is a private music college in Boston, Massachusetts.

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