Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$40.18 - $49.40 Hourly

Department:

Department of County Human Services (DCHS)

Job Type:

Regular Represented

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

March 06, 2024

The Opportunity:

Do you have a passion for enriching childhood experiences and having a positive impact in the lives of children and young adults in your community? Are you a data driven individual who values building strong relationships with a passion for improving program outcomes through data driven insights?

The Youth & Family Services (YFS) Division breaks down barriers that prevent children from fully realizing their potential. We provide services through schools, homes, non-profit organizations & communities. Ensuring that we connect with communities to find solutions so children develop, families thrive and people are safe from domestic and sexual violence.

Multnomah County Department of County Human Services Youth and Family Services Division (YFS) invites applications for a SUN Data Analyst Senior. This is a full time position and is scheduled as routine telework, 40 hours a week, Monday-Friday 8:00 AM – 5:00 PM with 1 hour lunch. The designation of Routine Telework with some in person meetings.. All employees must reside in Oregon or Washington; Multnomah county cannot support ongoing telework from other locations. The onsite work location for this position is Five Oaks Building 209 SW 4th Avenue Portland, OR 97204.

The eligible list created from this recruitment may be used to fill future regular, limited duration, or temporary positions in DCHS.

About the Position: This position will be supporting a new system implementation and stabilization in collaboration with the Youth & Family Services SUN team, Data team, and software vendor. You will be the primary liaison between community based organizations, SUN Schools, Information Technology departments to address operational challenges and to ensure the software technology solution is able to support the Division’s need and goals related to SUN School goals, data collection, tracking, reporting, and compliance. All while consistently utilizing input from communities of color, culturally specific organizations and diverse SUN School providers to inform system improvements.

Primary responsibilities include:

A. Database Administration

• Serve as liaison with outside agencies, service providers, software vendors, and SUN & Data Team on data analysis, reporting issues, and needs; determine needs and design reports or other methods to meet needs; provide expert technical assistance to outside agencies/contractors on automated data systems; troubleshoot with software vendors on system problems and resolutions.

• Serve as liaison between system users and IT in the development, implementation, and maintenance of a large standalone data system; interview users to determine information needs and priorities; translate information needs to work requests for IT; monitor results to assure needs and specifications are met.

• Plan, manage, install, configure, and administer new third-party vendor database applications and products; provide technical assistance and training to system users.

• Design, develop, and compile complex business studies/computer-assisted assessment tools in collaboration with stakeholders on a broad range of assignments; analyze information needs to determine appropriate methodologies and desired output; design various forms and reports; design and prepare system audits; and design menus for end users, where appropriate.

• Build and maintain meaningful relations with all stakeholders (ie SUN Service providers/team, Data & Evaluation Team, third-party vendor, end users, division and department staff)

• Investigate and resolve data and calculation errors or inconsistencies in data files; maintenance of data as needed; create and maintain database tables; and maintain appropriate documentation.

B. Technical Analysis & Monitoring

• Design quality assurance management reports that include analysis of contracted vendor services; facilitate discussions with service providers for improvement opportunities; analyze, evaluate, and modify operating methods and procedures as they relate to departmental

• Collect, compile, extract, and organize complex information and data from multiple systems into a variety of summary and detailed reports and/or presentations; develop tools to present data in a useful format to meet business needs; make recommendations for operations and goals; make recommendations based on research and analysis

C. Technical Assistance

• Develop solutions and procedures that interface with department-specific independent information database applications; develop instructions/training materials; assist in end-user training and database system execution.

D. Data Report System Development & Maintenance

• Investigate and resolve data and calculation errors or inconsistencies in data files; maintenance of data as needed; create and maintain database tables; and maintain appropriate documentation.

• Prepare required reports for internal and external users and/or to meet the statutory requirements as administered by the State of Oregon or the Federal Government.

E. Data Team Support & Representation

• Plan, prioritize, assign, and review the work of assigned staff.

F. Conduct data analysis and develop reports

• Conduct both qualitative and quantitative analysis of relevant data, from a variety of sources. Develop year end reports for identified program areas.

• Use appropriate statistical software and analysis tools, in order to effectively analyze data, including SPSS, Access, Excel, Tableau and others.

• Develop year end reports for identified program areas.

• Strong skill or experience in with Tableau, Excel, Power BI, Google Data Studios, SAS, Python, Qlik

The successful candidate will demonstrate:

• Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values

• Strong skill or experience in with Tableau, Excel, Power BI, Google Data Studio, SAS, Python, Qlik, SAP Business Objects, IBM, or similar relevant data collection, reporting, or analytical systems

• Their lived and/or professional experience to approach research, program evaluation, and data analysis through an equity and being culturally responsive

• Ability to establish and maintain culturally effective, trusted relationships with individuals from various groups and backgrounds including team members, leadership, cross jurisdictional stakeholders, and community partners

• Ability to be self-reflective, exhibit cultural humility, and understand and continuously learn about dynamics of race, power, and privilege

• Experience providing and preparing clear, concise, and comprehensive correspondence, data visualizations, reports, studies, presentations, and other written materials

TO QUALIFY

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

• Equivalent to a bachelor's degree AND

• Three (3) to six (6) years of experience that demonstrates the ability to perform the duties of the position.(Equivalency 7-10 years of qualifying training and/or experience).

• Must be able to pass a background check.

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position

SCREENING AND EVALUATION

The Application Packet:

• A completed online application and/or resume.

• A cover letter . Please attach your cover letter as a separate document. Your cover letter should address why you are interested in this opportunity and how your qualifications and experiences will make you a successful candidate for this position. Your cover letter should also address:

• Can you describe the importance of promoting cultural awareness & fostering positive relationships and how do you approach this in your current or past roles?

Note: The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials may be scored and determine your eligibility for an interview.

Internal candidates: After you have submitted your application, please check your Workday inbox and complete the Veterans’ Preference Questionnaire prior to the application deadline.

-- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. --

We will not review attached files that are not your resume, your cover letter, or documentation that establishes your eligibility for veterans' preference. (The recruiter as listed on the job announcement must receive all required veterans’ preference documentation by the closing date of the recruitment.)

The Selection Process: For details about how we typically screen applications, review our overview of the selection process . We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications

• Application packet review

• Consideration of top candidates through phone screen and/or interview(s)

• Background and reference checks

Type of Position: This hourly union-represented position is eligible for overtime pay.

Benefits: Multnomah County offers a comprehensive Benefit package to all eligible employees. A few

highlights include:

• Health insurance (medical, dental, vision, Cigna or Kaiser Permanente).

Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).

• Generous paid leave (vacation, sick, parental, bereavement, military etc.)

• Life insurance, short-term and long-term disability insurance

• Optional deferred compensation and flexible spending accounts

• Access to a free annual Trimet bus pass

• Access to wellness resources

Additional Details:

Routine Telework: This position is designated as “routine telework,” meaning you will be working remotely (from home); a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.

Work Location: This position works onsite at the Five Oaks Building, 209 SW 4th Avenue, Portland OR 97204

Serving the Public, Even During Disasters

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Gary Miguel

Email:

gary.c.miguel@multco.us

Phone:

+1 (503) 9887454 x87454

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

6456 - Data Analyst Senior