Requisition ID: 40673

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function

The Superintendent II is responsible for managing the Parking Enforcement portfolio within the Parking Operations and Enforcement Branch and leads, plans, assigns and supervises a team of over 100 Exempt and Unionized staff. Employing excellent communication and leadership skills, the Superintendent II plays a key role in inspiring a culture of excellence through role modelling best management practices and developing and supporting effective working relationships with employees, colleagues and management.

The Parking Enforcement portfolio includes:

1. Parking Enforcement
2. Vehicle Impound and the Abandoned Vehicle program

The position reports to the Branch Manager, Parking Operations and Enforcement Branch, and interacts with City Council, Engineering Senior Leadership, many different departments in the City, as well as the public.

Specific Duties and Responsibilities

• Leads a team of Superintendents and Supervisors in ensuring the execution of work that delivers value for money to the citizens of Vancouver.
• Provides leadership and guidance to staff, including hiring, assigning responsibilities, evaluating and reporting on performance, coaching, mentoring, training and development, attendance management and labour relations matters involving discipline and grievances.
• Provides vision to the branch by setting goals for various programs and service improvements, analyzes current work procedures and recommends/implements cost effective improvements and initiatives.
• Responsible for continual improvement in service delivery and efficiencies in operating process.
• Leads the development of branch metrics and targets for program work in alignment with corporate goals and objectives.
• Assists in the preparation the annual operating budget and monitors operating budget planning, forecasting, reporting and controlling.
• Informs and supports the capital plan and service planning processes for the section, and leads analysis associated with workforce, equipment, safety, culture, and strategic planning for the section.
• Responsibility for proactive and regular communication that encourages engagement at all levels of the branch.
• Responsible for providing guidance on complex or high-profile inquiries and requests from members of the public, Council and other departments.
• Develops and delivers business cases, reports and presentations, standing in for the Branch Manager as required.
• Provides leadership and guidance to staff, including recruitment, succession planning, attendance management, labour relations matters involving discipline and grievances, health and safety and maintaining a respectful workplace, taking responsibility for escalated issues. Evaluates and reports on performance, coaches, mentors, provides training and development.
• Other duties as assigned.

Qualifications
Education and Experience:

• Diploma in Engineering, Public Works, Business, Commerce, or By-Law Enforcement with considerable related experience, or an equivalent combination of education, training and experience.
• Experience leading diverse and complex projects and moderate to large size work teams.
• Experience in by-law enforcement and interpretation, and parking policies.
• Experience managing a team of over 100 exempt and bargaining unit staff.
• Labour relations experience.
• Basic project management knowledge and experience.

Knowledge, Skills and Abilities:

• Comprehensive knowledge of safety regulations and procedures including WorkSafe BC regulations.
• Demonstrated knowledge of management principles, policies and practices including recruitment and selection, leadership, performance, attendance management and collective agreements.
• Demonstrate strong strategic, leadership, management and communication skills in order to motivate and direct a large operational team in a dynamic environment.
• Ability to build, coach and lead diverse and multi-disciplinary teams within a unionized environment.
• Proficiency with the MS Office suite of software.
• Excellent verbal communication skills to confidently lead and /or present to large groups of staff, senior managers, business meetings, internal branches and outside agencies.
• Demonstrated initiative and analytical skills to independently develop effective strategies, make recommendations and drive efficiencies.
• Sound judgment and problem solving skills.
• Ability as an innovative thinker who leads, implements and is open to change in the workplace.
• Excellent written skills that support the creation of work plans, business cases, reports, presentations and correspondence to senior staff, Mayor, Council and the public.
• Ability to manage budgets and procurement processes.
• Exceptional interpersonal and communication skills and ability to deal tactfully with staff, agencies, and the public.
• Excellent computer literacy skills in MS Office applications, advanced excel and data base experience is preferred.
• Ability to participate as on-call Superintendent during non-scheduled working hours.

Driver’s License and Record Checks:

• A current and valid BC Driver’s License and a safe driving record is required. The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities.
• A Police Record Check is a requirement of this position. A clearance requires the absence of any criminal charges or convictions related to this position.

Business Unit/Department: Engineering Services (1300)

Affiliation: Exempt

Employment Type: Regular Full Time

Position Start Date: May 2024

Salary Information: Salary Range 111: $121,960 to $160,467 per annum

Application Close: April 5, 2024

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

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In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.