Vontier

Manager, Customer Experience-ASC Claims


PayCompetitive
LocationVirtual/Virtual
Employment typeOther

This job is now closed

  • Job Description

      Req#: GIL010235
      Employer Industry: Industrial Technology

      Why Consider this Job Opportunity:
      - Salary up to $86,000
      - Opportunity for career advancement and growth within the organization
      - Competitive benefits package, including medical, dental, vision, and life insurance
      - Paid time off, holidays, and generous 401(k) plan with matching company contributions
      - Supportive and collaborative work environment
      - Chance to work with innovative, integrated solutions in the industry

      What to Expect (Job Responsibilities):
      - Manage a team of Service Account Managers and oversee relationships with service providers
      - Drive operational excellence and optimize customer satisfaction
      - Evaluate and implement process improvements for efficient operations
      - Develop relationships with key customers and service providers
      - Lead initiatives to improve service provider relationships and enhance customer experience

      What is Required (Qualifications):
      - Minimum of two years of leadership experience managing a team of account managers with a bachelor's degree OR six years of leadership experience without a degree
      - Ability to implement innovative account management strategies
      - Skilled in conflict resolution and strategic thinking
      - Committed to customer satisfaction and building strong relationships
      - Resilient and adaptable in a fast-paced environment

      How to Stand Out (Preferred Qualifications):
      - Experience driving initiatives to improve service provider relationships and enhance customer experience

      #IndustrialTechnology #OperationalExcellence #CustomerSatisfaction #InnovativeSolutions #CareerGrowth

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Vontier harnesses the power of a portfolio of industry-leading brands. Together, we’re mobilizing the future to create a better world.