Vontier

Manager, Customer Experience-ASC Claims

New

PayCompetitive
LocationVirtual/Virtual
Employment typeOther

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  • Job Description

      Req#: GIL010235
      Employer Industry: Industrial Technology

      Why Consider this Job Opportunity:
      - Salary up to $86,000
      - Opportunity for career advancement and growth within the organization
      - Competitive benefits package, including medical, dental, vision, and life insurance
      - Paid time off, holidays, and generous 401(k) plan with matching company contributions
      - Supportive and collaborative work environment
      - Chance to work with innovative, integrated solutions in the industry

      What to Expect (Job Responsibilities):
      - Manage a team of Service Account Managers and oversee relationships with service providers
      - Drive operational excellence and optimize customer satisfaction
      - Evaluate and implement process improvements for efficient operations
      - Develop relationships with key customers and service providers
      - Lead initiatives to improve service provider relationships and enhance customer experience

      What is Required (Qualifications):
      - Minimum of two years of leadership experience managing a team of account managers with a bachelor's degree OR six years of leadership experience without a degree
      - Ability to implement innovative account management strategies
      - Skilled in conflict resolution and strategic thinking
      - Committed to customer satisfaction and building strong relationships
      - Resilient and adaptable in a fast-paced environment

      How to Stand Out (Preferred Qualifications):
      - Experience driving initiatives to improve service provider relationships and enhance customer experience

      #IndustrialTechnology #OperationalExcellence #CustomerSatisfaction #InnovativeSolutions #CareerGrowth

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Vontier harnesses the power of a portfolio of industry-leading brands. Together, we’re mobilizing the future to create a better world.